The Acer Aspire 13.3-Inch HD Display Ultrabook was the first laptop I owned, which I purchased when I went off to college. I owned it for only three months before it completely died. The laptop was reasonably priced, looked sleek and was lightweight. Back when I purchased it I did not have enough sense to look at reviews beforehand, or I would have avoided this laptop at all costs! It worked fine for the first month or so. I then started noticing the battery dying very quickly. I had to keep it plugged in most of the time I was using it. After about 3 months it had an error message pop up then it shut down. I could not get it to turn back on. I contacted Acer support and they told me to send it in to be looked at. They would not even provide me with a prepaid shipping label so I had to pay the full cost of shipping. After a few WEEKS my laptop was returned to me. The laptop still did not turn on. The company seriously sent me back my laptop in the exact same condition!? I took it to a third party to have it looked at. He told me my motherboard was fried and it would be a waste of my money to have it replaced due to the high cost. He then told me that this was a common problem with this particular laptop. I will not own another Acer product. They completely ripped me off. Battery Life The battery life quickly declined. Support & Service After sending the laptop to Acer they returned it WITHOUT fixing it! I even had to pay for the shipping, which was expensive! Design The laptop looks nice but seems to be cheaply made. Durability I only had this laptop THREE months before it completely died.