Worst product support of any router to date.
The company that manufactures this router -- 2Wire -- does not even have a page for it. The CD that allows install of the USB drivers is usually discarded in the trash by the installer and is not available for download on the manufacturer or carrier websites. Like the forerunners in a long line of other 2Wire products of failure, this device works well if it is only doing the basic items and there is no certainty that behavior will last long. However, ask it to do the additional features that it claims, and you will find yourself a lone ranger in a desolate place. Expect every tech and representative you speak with to simply pass the buck to the next guy when you ask for assistance. If you end up with one of these, and it messes up (which is very likely), expect a real headache at least, and a paid house call with no resolve at worst. As much as it is easier (and more common) to write a bad review, this company deserves it. Every 2Wire product I have ever serviced has been a noteworthy pain and never ended in total success. Unless the company experiences a major overhaul in method of operation, expect this trend to continue.