USAA Reviews

I have been a USAA insurance user now for 15 years now and i will tell you guys one thing they are the best insurace out there that i know i checked every insrurance before i choose one and did alot of research and found that USAA is the cheapest i could find the only thing is its for military families and thats the only back fall for the company. Every time i have a question i always get the nicest people to help me out and they are very quick to get to the solution for me and they always help with the cheapest prices they can get for me which is so great that they are willing to go a step futher...

We have auto, home, and credit card with USAA.  It is the best business relationship we have had.  We have been a member for over 40 years and have never been disappointed by their service.  We have recommended this company to our grown children and they are also very pleased.  The customer service people are extremely courteous and helpful.  They settle claims in an expeditious manner and rates are not increased after a claim.  We recently got a Master Card through USAA and the rate is very competitive.  We also receive reward points which can be used for travel or merchandise.  Over...

USAA is my insurance company's i ahve been with usaa for 40 years. i started as a young naval officer in the early seventy's . usaa has insured all my homes, life's cars, business and boat. usaa also helped me sell my home during a tough selling season usaa is truly a great insurance company when other insurance companies ask me to join them i tell them beat usaa and i will consider it nut they never beat uasaa in the insurance business. usaa has helped me during problems with damage to my home and treated me fairly and quickly. we did the business over the phone and inter net. usaa insured my...

USAA has the best customer service.  I have had my car insurance with a company since I have been driving.  Evey renewal time, my premiums go up and I have never had

a car accident.  I just became a member of USAA and went online to get a quote. WOW

Are you kidding me?  I ended up calling in because I had heard that they give multi-policy discounts.  My customer service rep was OUTSTANDING.  I ended up moving

my home insurance to USAA and I was able to pick up a VIP (our wedding bands and

other pieces of jewley) policy, and I still ended up saving money!  Keep up the good

work USAA!...

I work with alot of insurance companies in the line of work I do at an automobile repair shop, and this insurance company to me rates well above the other companies. Our shop is a stars shop for them and when one of the members have a loss whether it be involved in a collision or a comprehensive claim, the member would just call it in to the claims office and if they wanted it repaired at a stars shop they send the stars assignment to the shop. The advantage of this is that you do not have to wait for their adjuster to come to look at the vehicle and you do not have to be inconvienced and take...

I'm not sure I can type a good enough review for this company.  USAA is hands down the absolute best company I have ever dealt with.  The ONLY down side is that you have to be a member of the military (or family member).  However, once you're a member, I believe you can continue to pass on the membership to your kids, grandkids, etc.  (Recently, I think they've started going more public, but I'm not positive.)  I started out with just a credit card (as a teenager--they have great products like that which help kids learn finances well).  Now I still have a credit card, a checking account,...

USAA used to be only for automobiles, minus motorcycles and various recreational vehicles.  Now, any type of automobile, from sedan to motorhome to boat can be insured.  Additionally, one can go through USAA for financing.  Do you want to buy a car?  Do you want to refinance your home?  Do you want to purchase stock?  USAA can meet all your financing needs.  All you need to do is be a member. 

So what do it take to be a USAA member?  Serve in the Armed Services or be directly related to someone who has served.  It doesn't matter how long one has served.  If your father has served the...

We bought Progressive for our son thinking we would save two hundred dollars and we had a claim when a girl hit him, well she gave a false name, false phone number, but correct address, did not have her card, my son gave this to claims it was uninsured for three weeks and nothing was done so he goes to hr house and get s correct info.

She says, I thought you were not going to file, she never contacted the company.

Progressive opened a claim for her and against our son and said no one was at fault and that she had a different story from my son, so they can rule this way and they are not going...

USAA is an excellent bank I love it!. Let's  get the negative stuff out of the way first. Ofcourse with any bank it has its flaws unless you live in San Antonio there is not really a ready branch which you can go too but it does not matter you can do virtually everything on-line, Now while you can not go to a branch you may think about how you are going to deposit a check, well there use to be a way to UPS it and it be deposited the next day but that is done away with, now if you have the requirements which is have an account have car insurance and have a credit card with them you can just simply...

I have been with USAA for 13 years, and they have always been fantastic any time I have needed their services. The road side assistance is second to none, I have used this service numerous times!! They will dispatch a comany to help you with whatever you need, and you know the person arriving is trustworthy because USAA sent them. As a single mom being stranded on the side of the road at night I would not have been comfortable with just finding a tow company through 411. I called USAA they dispatched their #1 affilliation in the area, and the lady offered to stay on the phone with me until help...

USAA is an insurance company for military members and their families.  I am a member because my husband joined when in was in the Air Force in the late 50s.  The claim service is outstanding.  We have home and car insurance and for our few claims, they responded promptly and helped us every step of the way to be certain we were satisfied.  Also this company offers annuities which I am using to provide retirement income.  The company also provides reduced rates for things like rental cars.  We once rented a car using the link from USAA and while were were on the highway, a semi truck lost...

I have nothing bad to say about usaa apart from the fact that when im mad about some kind of banking issue (my own fault) I call them to complain and expect a good argument to release some anger, I dont get it, they have the nicest call staff I have ever known. By the end of the call I have forgotten why I was even angry and my problem has been resolved way above my expectations.

Reveiws are harder when all you have to say is positive stuff, um la la la. Oh they have great insurance rates, I came over from europe at 18 and got insured at a very good rate. And I had no previous insurer (a us one...