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I have had USAA for over 15 years now and would not trade to another insurance company. USAA not only covers my insurance, but I do my banking through them also. The service I have recieved has always been fast and the representatives will call and follow up after everything has been taken care of. For example, I was hit not to long ago and the person who hit me had an insurance company, but my insurance when I talked to them said it was not a problem if his insurance didn't get me a rental...USAA did. The only drawback is that it is only open to active military members the last time I checked and if you use them and switch you can not go back to them unless your in the military still.
My fiance who works in the insurance industry can not wait until we get married...he is wanting to switch over to my insurance so he can have USAA also. USAA is highly recommended to all the men and women who are serving in the armed forces!
NOTE: the reviewer indicated that they are a client of USAA