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I am having trouble publishing a review

 
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Spyder04 Bossier City, LA posts: 1
posted on August 23, 2009 at 07:29PM Inappropriate? Quote Reply

I keep getting this message when I try to publish my review:

1 error prohibited this review from being saved.

should contain only valid HTML and only the bold, italic, list elements, and paragraph markers

 

I don't understand why it says this because my preview is perfect and I didn't use anything but text and the formatting options provided by the text entry box that you write reviews in.  Can someone help me?

replies: 5 latest post: August 28, 2009 at 12:18PM by kevin
2009 VIP
posted on August 23, 2009 at 09:06PM
 

I was wondering if you tried to include in your review a website name which included the www. prefix.  I think that will result in a problem like that. 

 

2009 VIP
posted on August 24, 2009 at 12:42AM
 

yeah, if your review contains a link to a site other than viewpoints and it is underlined, highlight it and break the link. I had that problem, too

2009 VIP
posted on August 25, 2009 at 09:14AM
 

Yes to the above and did you write it in word? If so then click on the w or paste it as plain text. If that doesn't work come back!

2009 VIP
posted on August 28, 2009 at 12:06AM
 

My trick when that happens is to cut and paste it to notepad then cut and paste it back to the box. That strips all unseen weird html characters and gives you a clean (of any html stuff) review. You will have to rebold or whatever if you added bold but it works great to rid reviews of strange little bugs.

 Staff
posted on August 28, 2009 at 12:18PM
 

We just pushed a fix to an issue that was causing reviews not to publish even when you were properly linking to a viewpoints.com page.  Sorry for the inconviences, you should be able to publish your reviews with links in them again.

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