PattyTherre said…
This probably isn't a bug but I am getting comments in real time. That is, every time someone makes a comment, I get an email. I much prefer to get them daily in one email. I can't change the settings. Any advce?

==PT

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Hey PT :) If you'd prefer not to receive real time updates of comments you receive then go to Email Settings - Notifications - Select "Off" under the New Comment - find out when someone posts a new comment for you. You will still receive a Weekly Friends Digest (if that notification is turned on) that will show comments.

Today on Viewpoints I was adding a website (not as a link) to my Yogi Peach Detox review and it wouldn't let me add a link to the yogi page.  Normally when I try to link one of my reviews to another I get the error (if done wrong) that I can only add a Viewpoints page, however this is the same error I got when trying to type in www.yogitea.com in the bulk of my review.  This may be a new thing but I've been able to do it previously.  Thanks.

jazzybean01 said…

Today on Viewpoints I was adding a website (not as a link) to my Yogi Peach Detox review and it wouldn't let me add a link to the yogi page.  Normally when I try to link one of my reviews to another I get the error (if done wrong) that I can only add a Viewpoints page, however this is the same error I got when trying to type in www.yogitea.com in the bulk of my review.  This may be a new thing but I've been able to do it previously.  Thanks.

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The review page will not allow you to add live links to external web sites. However, you can add the URL address by using the un-link button in your tool bar. There are 2 buttons on the edit review page that manipulate links:

Insert/Edit Link

Unlink

Highlight the external web address in the text with your mouse, then click the Unlink button in the tool bar. You can then save the review with no problem.

Thanks.  I knew what the link button was for and now I know what the unlink button is for.

Meredith said…

PattyTherre said…
This probably isn't a bug but I am getting comments in real time. That is, every time someone makes a comment, I get an email. I much prefer to get them daily in one email. I can't change the settings. Any advce?

==PT

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Hey PT :) If you'd prefer not to receive real time updates of comments you receive then go to Email Settings - Notifications - Select "Off" under the New Comment - find out when someone posts a new comment for you. You will still receive a Weekly Friends Digest (if that notification is turned on) that will show comments.

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I used to get an email every night (well, morning) at around 5 a.m. with my friends' reviews, my daily comments, and the most helpful reviews. (Three different emails). Are the daily digests discontinued? Weekly comments would be too much to keep up with so I will just keep the real time comments. :)

Hey! Look who's back. I doubt this will last too long but I posted a review earlier and it isn't showing up on my profile page. I just posted another one and that one is. The review that is not showing is http://www.viewpoints.com/Bio-Spot-Spot-On-Flea-and-Tick-Control-for-Dogs-review-0b5d2

I get comments on it but can only get to it through the link, not my profile page. Sometimes this happens for an hour or so after I post but this has been several hours.

I'll check it tomorrow and see if it reappeared.

--Patty

PattyTherre said…

Hey! Look who's back. I doubt this will last too long but I posted a review earlier and it isn't showing up on my profile page. I just posted another one and that one is. The review that is not showing is http://www.viewpoints.com/Bio-Spot-Spot-On-Flea-and-Tick-Control-for-Dogs-review-0b5d2

I get comments on it but can only get to it through the link, not my profile page. Sometimes this happens for an hour or so after I post but this has been several hours.

I'll check it tomorrow and see if it reappeared.

--Patty

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Hey hey! I see the Bio Spot On review appears on your profile page now... but you're right, it shouldn't be taking several hours to appear. We'll look into it. Thanks!

Meredith said…

PattyTherre said…

Hey! Look who's back. I doubt this will last too long but I posted a review earlier and it isn't showing up on my profile page. I just posted another one and that one is. The review that is not showing is http://www.viewpoints.com/Bio-Spot-Spot-On-Flea-and-Tick-Control-for-Dogs-review-0b5d2

I get comments on it but can only get to it through the link, not my profile page. Sometimes this happens for an hour or so after I post but this has been several hours.

I'll check it tomorrow and see if it reappeared.

--Patty

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Hey hey! I see the Bio Spot On review appears on your profile page now... but you're right, it shouldn't be taking several hours to appear. We'll look into it. Thanks!

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It's there now. It happens now and then when I post a review but usually it shows up after an hour. This one took a while. Crisis averted. :)

Meredith
When I post my PROS, I am still getting a little shadow of the last few letters that rolls onto the next line, i.e.

"affordable rooms" appears on my screen as:

                    affordable rooms
ooms

 

here's another one:

in travel: destinations
there are 2 options for United States and one of them is spelled wrong:
"United Sates"

also, do you want all the states to be both two-letter-caps and spelled out......?

Others can see my Pirates of the Caribbean review, but I can't see it at my profile page.  It vanished but I know it's out there somewhere, like the Flying Dutchman.  Arrr, it be cursed! 

Even though I wrote a full-scale Pirate's of the Caribbean/Dead Man's Chest Review and even added a picture, it shows up as a rating.  Hmmmm? 

williampinn said…

Even though I wrote a full-scale Pirate's of the Caribbean/Dead Man's Chest Review and even added a picture, it shows up as a rating.  Hmmmm? 

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Arrrrr!!! I see your Pirate's of the Caribbean review on your profile page now. There can be a 30 minute delay.

It's your Lake Tahoe review that is listed a rating because "I Am" tags are omitted. If you edit that review to add I Am tags the system will then upgrade it to a review.

LibbyMcMillan said…

here's another one:

in travel: destinations
there are 2 options for United States and one of them is spelled wrong:
"United Sates"

also, do you want all the states to be both two-letter-caps and spelled out......?

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I'll fix this one. Thanks for the heads up, Libby!

LibbyMcMillan said…

Meredith
When I post my PROS, I am still getting a little shadow of the last few letters that rolls onto the next line, i.e.

"affordable rooms" appears on my screen as:

                    affordable rooms
ooms

 

---

We'll look into this one... However, when you publish the review, are the pros/cons appearing correctly? If I'm understanding you correctly, you only see the funky spacing in the Edit/Write Review screen right?

I can see it now!  Ah hoy!  Land ho! 

Some of my review stats have changed dramatically.  I have several that have gone from the mid forties and fifties, down to the teens.  Overnight I think.  Wazzup?   It's not that big a deal, but I'm curious.

steve9631 said…
Some of my review stats have changed dramatically.  I have several that have gone from the mid forties and fifties, down to the teens.  Overnight I think.  Wazzup?   It's not that big a deal, but I'm curious.

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Hey Steve. Be sure to check your Time Period settings on your stats page. The options are:

last 30 days

last 3 months

last 12 months

Now that we just switched over to a new month, the count will change depending on your time period setting. Make sense?

 

 

Got ya.  Thanks Meredith.

There is an issue with 'The Latest Reviews' page.  Page 1 will display but when I try to page back to page 2,3,4... it still loads Page 1 again.  The URL will display a different page # but the older reviews never appear.  

JovialCougar said…
There is an issue with 'The Latest Reviews' page.  Page 1 will display but when I try to page back to page 2,3,4... it still loads Page 1 again.  The URL will display a different page # but the older reviews never appear.  

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Thanks! We're on it. :)

Recent Reviews are back on track now thanks to Andy's handywork.

I am not receiving my "Latest Reviews By Your Friends" email any longer. I checked my email settings and the option is turned on. It has definitely been over a week. It's been a couple actually. Any idea why I haven't gotten them?

Thanks!

Update: Weekly Friends Activity Digest Email

A couple of you have mentioned that your Latest Reviews By Your Friends email is M.I.A. (missing in action.) Here's what we're working on... The Latest Reviews by Your Friends email will be replaced with a Weekly Friends Activity Digest email. The friends activity digest will be a huge upgrade! You'll be able to see your friends reviews, comments, who's added a friend/fan, new photos and more! Expected arrival time to your email inbox... Within the next couple of weeks!

Thanks Meredith! I have one more bug to mention. Today I wrote a review and uploaded a couple of photo's besides the main picture. I didn't completely finish the review and put it in draft. When I went back to it about a half hour later, the photo's I uploaded were gone and I had to find them again and re-upload. It has actually happened to me a couple of times. Any thoughts? Thanks!! 

LibbyMcMillan said…

here's another one:

in travel: destinations
there are 2 options for United States and one of them is spelled wrong:
"United Sates"

also, do you want all the states to be both two-letter-caps and spelled out......?

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This has been corrected :)

LaurieM said…
Thanks Meredith! I have one more bug to mention. Today I wrote a review and uploaded a couple of photo's besides the main picture. I didn't completely finish the review and put it in draft. When I went back to it about a half hour later, the photo's I uploaded were gone and I had to find them again and re-upload. It has actually happened to me a couple of times. Any thoughts? Thanks!! 

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Hey Laurie! The photo disappearance is on our list of bugs to correct. Thanks for your patience and sorry for the extra hassle of having to re-upload.

Meredith said…

Hey Laurie! The photo disappearance is on our list of bugs to correct. Thanks for your patience and sorry for the extra hassle of having to re-upload.

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That's awesome! No problem about the re-upload. It's good to know that it is being worked on, Thank you. :)

New Bug!

Might just be my sleep deprived state...But!

1) I noticed the extra column on the left to Refine Results while looking at the latest reviews.....The problem I am having is 2 fold... The first is that after I read and check yes/no for helpful and either comment or not, I hit my back 1 page to read another but it just goes back to the first review even if I am on the bottom of the page. It always used to go back right where you started from.

2) Some reviews I click on (where it says read full review) and instead of getting that review, it takes me to the page containing all of the reviews on that product and then even there it just refreshes the page and will not bring up the review.

Maybe my puter is kicking the bucket but it worked fine about 12 hours ago and now 3:48am (central time) it is making me go nuttier than I all ready am.......Now if I look at my favorite reviewers reviews everything works right, just not on the latest reviews??

Yes your neighborhood Redneck is still up....I can't sleep so I was trying to keep busy....;)

Ron

kid-kansas said…
New Bug!

Might just be my sleep deprived state...But!


2) Some reviews I click on (where it says read full review) and instead of getting that review, it takes me to the page containing all of the reviews on that product and then even there it just refreshes the page and will not bring up the review.

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Hi Ron!

I had the same problem a few days ago. The ones that it happened to me on were actually ratings, not reviews. There was still more to read but I couldn't bring it up either. Weird. I was the same as you. I thought it was just late and I was wacky. Well, okay .. I AM wacky but wackier(?)  lol

Laurie

LaurieM said…

kid-kansas said…
New Bug!

Might just be my sleep deprived state...But!


2) Some reviews I click on (where it says read full review) and instead of getting that review, it takes me to the page containing all of the reviews on that product and then even there it just refreshes the page and will not bring up the review.

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Hi Ron!

I had the same problem a few days ago. The ones that it happened to me on were actually ratings, not reviews. There was still more to read but I couldn't bring it up either. Weird. I was the same as you. I thought it was just late and I was wacky. Well, okay .. I AM wacky but wackier(?)  lol

Laurie

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That could very well be it.....wonder why it still would not let the whole thing be seen though...wierd! Now if someone could explain why it won't backpage to where you started I can go on just being "normally confused" ;)