I opened an account with Sogotrade a few months ago. I received a welcome e-mail from that but that's all. I never received any other communication on what to do to get started - which after speaking with them, was confirmed to be a mistake. I'm talking just some basic e-mail describing the steps to set up a bank account, etc. But no, I got nothing.
A few days later, I spoke with them and they confirmed that the account was set up. I later tried to log on but no go. I then called and for some reason they had to reset my password. IIRC, it was some issue where one department didn't know what the...
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