http://www.viewpoints.com/aboutme/rewards-not Tue, 14 Oct 2008 16:30:58 GMT Reviews by rewards-not http://www.viewpoints.com/Chase-Rewards-Card-review-6a014 Watch your monthly statements!  When the statement claims 'points will expire  on or after month' - you as the consumer have no way of knowing when during the month the points will expire.  I called the first week of the month to talk about reward options, but by the second week of the month when I had made up my mind, the points are gone.  The statement does not give a specific day within the month that the points will expire.  When calling customer service to get the points back since the month is not over - good luck!  Not only are they rude and condescending but they could care less.  Points that have taken years to accumulate are gone <em>SOMETIME </em>during the month. I have used my card and pay the balance every month for over 10 years - doesn't matter - Chase could care less.  If I were you - I would get a different card.  On my daughters visa(mba) - the points never expire.  <strong>You earn them, you keep them</strong>. <strong>LOUSY CUSTOMER SERVICE</strong>!   There are a million cards out there, all...... Tue, 14 Oct 2008 16:30:58 GMT http://www.viewpoints.com/Chase-Rewards-Card-review-6a014 rewards-not 1