http://www.viewpoints.com/aboutme/progressivehater Fri, 12 Dec 2008 01:39:24 GMT Reviews by progressivehater http://www.viewpoints.com/Progressive-review-90463 Just wanted to vent my frustrations out with Progressive auto insurance. Here's my story...<br/>Guy backs into my car, his trailor hitch hits my car and leaves a well sized dent in my bumber.  He leaves the area, after i told him i need his insurance and driver's license so i called the police.  The police gave me a case# which i presented to my insurance company, Progressive, and it takes them a month to reach a final decision.  They decide to repair it, instead of replacing my bumper, telling me it will be in "like new" condition.  how is that right? a guy hits my car, we both have insurance, yet my insurance company said that a new bumper is out of the question?  i received phone calls from a gentlemen name Justin who treated my as if i was the guy that hit my car. i escalated and said that i would like to speak with his supervisor.  i speak with a guy name Patrick and he blows me off as well.  i'm a manager in a customer facing industry, and i know how important customer service is. ...... Fri, 12 Dec 2008 01:39:24 GMT http://www.viewpoints.com/Progressive-review-90463 progressivehater 1