Latest reviews about iDogBeds.com

JohnGuari says "Terrible Customer Service" about iDogBeds.com

JohnGuari — Wed, 12 Aug 2009 14:34:13 GMT

Purchased two of the exact same dog beds from idogbeds. Received one bed in fairly short order. Packing slip stated that only one bed had shipped. After several days of waiting for the second bed to arrive it never did. Went to the idogbeds on-line customer service center and after two separate requests over three days never got a response. Then called customer service line four times over two weeks and never got a square answer. Company blamed me stating that all the items had shipped. When I told them I had packing slip saying they didn't I was placed on hold and told they would get to the bottom of it. Three days later still no response and no dog bed. THIS COMPANY SUCKS.

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AWESOMEMOM88 says "Why pay more for the dog's bed than your own?" about iDogBeds.com

AWESOMEMOM88 — Tue, 20 May 2008 20:55:02 GMT

I didn't even get as far as the ordering process, but I ran into this company representative at a booth at a dog show. The products displayed were of very high quality, and I was interested in the orthopedic options for my German Shepherd who has hip issues. I seldom make large purchases on the spot, so I accepted a business card and decided to go online and check it out, see if there were more products offered, see if I could get more info on the actual manufacturer. And to see if you eliminated the middle man and eliminated commission to a sales person, if the cost was more reasonable. No to all of the above....it kind of sent up a red flag that if you were somehow less than thrilled, it would be hard to correct. I also started digging around online and found that other retailers both on the web and in actual physical locations carry some of these products although the website attempts to portray them as exclusive. And I found a wide variance of pricing too with this...

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Flyingfingers says "Very bad return policy" about iDogBeds.com

Flyingfingers — Thu, 27 Dec 2007 21:02:55 GMT

I ordered an Ortho Thermo-Bed XLarge for my dog, Zeke. We tried it out and it didn't work for him. Fine, we follow the return instructions and call them. They are going to charge a 20% restocking fee! I feel this is ridiculous and not only will I not be purchasing anything from them again but I highly discourage anyone else from doing so....