Latest reviews about SBCGlobal (AT&T Yahoo!)

bindhuloki says "tech remotely connected with me, got adware and done wrong" about SBCGlobal (AT&T Yahoo!)

bindhuloki — Tue, 01 Sep 2009 23:00:07 GMT

I have MS, I work from home and on thursday july 9th I called my ISP AT&T for help with an email account in outlook, the tech wanted to connect to my computer remotely but could not, so he had me turn my firewall off, still he could not connect so he told me to turn my virus protection off, I did, and it took about 2 hours of him emailing back and forth to get it straight, when I hung up I turned my firewall back on, but could not turn my virus software back on, I rebooted my computer and SystemSecurity2009 was on my computer, it took over my desktop, and redirects my browser while intermittently running fake virus scans and telling you that your computer is infected. I spent a week talking to aproximately 90 different people and finally filed a claim with the AT&T company within a company, called Sedgewick, who has told me that it doesn't matter who I call or who I file a cliam with ie the BBB or State attorney General or the Federal Trades Commission, all they are going to do is...

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RealityCheck says "SBC must mean "Slow But Cheap."" about SBCGlobal (AT&T Yahoo!)

RealityCheck — Wed, 26 Aug 2009 02:55:27 GMT

After years of holding out, I've finally convinced my Aunts and Uncles to upgrade their PC's and abandon dial-up service for something faster. The best deal in their neighborhood was SBCGlobal, $25 versus $45 for Comcast. Since day one (two years ago) it's been slow, and it's only gotten slower with time. I've had their lines tested, and everything is clear. I recently called SBCGlobal to complain and was given an old-fashioned explanation about "too many cars on the information superhighway" and how "too many people in our neighborhood are on the node." It's so bad that I have watched my mother-in-law break into tears while trying to download pictures I've sent of her grandkids.

No matter the cost, stay away from SBCGlobal. Your time is too valuable to sit staring at a blank screen all day waiting for pages to load (or not). Shell out the extra green and get something that will improve your quality of life, not destroy it.

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snuggles247 says "A Horrid Experience!" about SBCGlobal (AT&T Yahoo!)

snuggles247 — Tue, 04 Aug 2009 02:57:30 GMT

I have nothing good to say about AT&T. When it was SBC, it was great but when AT&T took over it went down hill fast. AT&T was charging me for services that I did not have. I called them and was told it would be taken care of. The next month, the charges would still be on my bill. I made more calls and even wrote the Corp. Office many times. This went on for a year unresolved. I finely turned them in to the BBB. The Corp. Office of AT&T lied to the BBB about several things. AT&T did credit my bill for charging me for services that I did not have. I thought the problem was solved. NOPE, the very next month the charges were on my bill. DSL was horrible. I could not be online five minutes with out it dropping the connection and it was slower than the dial-up that I had before them. The problem with AT&T was never resolved between us. Maybe AT&T has improved by now, but I would not recommend them to anyone.

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Rrrrrrrr says "Their help lines are a NIGHTMARE!" about SBCGlobal (AT&T Yahoo!)

Rrrrrrrr — Fri, 22 May 2009 04:19:25 GMT

Keep in mind that i was a SBC Global customer for over 6 years. We had a phoneline and DSL. The internet service was decent for what were paying for it. But a few weeks ago we decided to try and save money getting rid of our phone line. Basically it would cut our bill in half. In my first conversation with the SBC rep, i was told it would be "no problem" I was told, "Your phone and internet will be shut off on Monday the 4th (of May) Your DSL may be out all day but will up the following day at the latest." She was right about one thing. Both services were disconnected on Monday. But the DSL NEVER came back.

So thats when the headaches start. Tuesday the 5th at the end of the day i checked our connection and there was nothing. I thought "I'll give them the benefit of the doubt. Maybe it was difficult/they were busy/etc." I waited til Wednesday to call in. I first tried TECH SUPPORT. After some searching for my info they told me that there was problem with my order and they could not help...

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deesqbt says "signal everywhere with at&t" about SBCGlobal (AT&T Yahoo!)

deesqbt — Thu, 06 Nov 2008 01:33:53 GMT

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OldHippie says "Includes Norton Protection Center" about SBCGlobal (AT&T Yahoo!)

OldHippie — Wed, 30 Jul 2008 14:15:01 GMT

For years I plugged along with dial-up, simply because I thought DSL would be too expensive. (DUH!) OK...I kicked myself in the butt. I will NEVER go back to dial-up. I'll do without the Internet before I go back to dial-up.

What I really like, as of about a year or so ago, AT&T Yahoo dropped their old anti-virus program from Computer Associates, and went with Norton. (Symantec) This is a MUCH BETTER program! And it's FREE!

AT&T Yahoo also has a good to excellent "Help" section. I'd rather use Outlook Express for Email and it shows you how to set it up correctly. There are many other helpful topics listed. Just take your time & browse around. I know it's frustrating having a problem, but many times you can fix it yourself.

Bottom line...if it's available in your area; get it. It's much faster than dial-up, and in many cases cheaper too. And my old dial-up did not include FREE Norton anti-virus soft-ware.

Footnote: AT&T Yahoo! has cancelled virus protection...

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boydwife46 says "the best in the world never let you down" about SBCGlobal (AT&T Yahoo!)

boydwife46 — Mon, 28 Jul 2008 17:15:24 GMT

on thing i love about att phone service i feel they would always be around even after the little man are gone they are reliable and great customer services, and representitives they offer so much when i have a problem with phone service someone are out here in no time also with the internet service always there to help with questions and have answers i have a rep stayed on the phone with me for 30-min to resolve a issues i had with my internet service trust me the issues was solved, this rep, have a great deal of patient with my call with me not being a computer expertise in this matter....

researchkimmer says "DSL is just as fast as Comcast, and no stupid turtles!" about SBCGlobal (AT&T Yahoo!)

researchkimmer — Tue, 15 Jul 2008 10:06:46 GMT

Sorry Comcast, but cable internet service slows down as more people in the area start to use it. At full capacity, it's the same speed as DSL. Plus, if you need a boost program, you're not that fast to begin with. All a boost program does is reload a web page in your history faster. New pages will not load faster. With a Dedicated Service Line, there's plenty of speed for our desktop and 3 laptops in this house (when friend visits and uses our wireless network). Finally, I'm ready to take those two derned turtles and make soup out of them! DSL is fast, reliable, and not subject to satellite interruptions when there's weather problems!

This is the only aspect of ATT services that I have no complaints over.
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Infinityx3 says "Love their service and their prices" about SBCGlobal (AT&T Yahoo!)

Infinityx3 — Wed, 30 Apr 2008 23:48:26 GMT

I am very pleased with having land line service and internet service with this provider. Their service techs are the tops. They are very helpful. The cost of this service is reasonable also....

Namorado-TX says "Reliable DSL 24/7 ... plug-it-in, forget about it." about SBCGlobal (AT&T Yahoo!)

Namorado-TX — Sun, 27 Apr 2008 19:44:43 GMT

. . . Reliable DSL 24/7 ... plug-it-in, forget about it. On a very limited personal income, my non-mobile telephone is discounted and bundled with AT&T DSL for c.$40/mo. It serves at present a 5-yr.-old Mac mini G4 running OS X 10.4.11.

. . . If I save up for an iPhone, I might keep it locked in with AT&T. Apple selected a quality company in America, although AT&T limits certain iPhone abilities at present, and Apple may negotiate allowing other providers in 2010. New video capacity will be valuable for emergencies and amateur news-reporting. Seems other devices are imitation-Apple, never as complete as a package.

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npol says "Raise rates very quickly!" about SBCGlobal (AT&T Yahoo!)

npol — Sun, 27 Apr 2008 18:59:18 GMT

I am happy with this ISP - but have had two rate changes in a very short time. Was unprepared for that many raises in their rates. Am happy with all areas of their service, however....

rodneywall says "Adequate customer service" about SBCGlobal (AT&T Yahoo!)

rodneywall — Sat, 26 Apr 2008 22:44:30 GMT

AT&T was for the longest not one of my favorite companies, but now I was forced to use them for my ISP when they purchased SBC. I have been surprised! The few times I have had to call were relaxing and help build in me the fact that true customer service does exist. I plan on being with AT&T for quite some time....

skyrocket says "The service is far above average" about SBCGlobal (AT&T Yahoo!)

skyrocket — Fri, 25 Apr 2008 16:31:53 GMT

We have been with AT&T DSL a short time. They have been very helpful and have answered our questions adequately....

florin says "only 2 internet service drop outs in 5 years, best deal for $" about SBCGlobal (AT&T Yahoo!)

florin — Wed, 23 Apr 2008 15:07:58 GMT

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ILuv2TakePixs says "Awesome" about SBCGlobal (AT&T Yahoo!)

ILuv2TakePixs — Mon, 21 Apr 2008 19:15:50 GMT

Its faster than any other. And cable always says they are the fastest. WRONG!!!...