Latest reviews about Packet8

garymetz says "The jury's still out." about Packet8

garymetz — Fri, 18 Apr 2008 12:22:44 GMT

When my former VOIP serivce (SunRocket) went belly-up I chose one of the two companies they negotiated deals with (Packet8) to insure continued service. Getting the equipment and getting set up was quick and easy. Service was so so but adequate to my needs. Uh oh - then there was problem with the equipment and I wasn't receiving ANY calls at all. I wondered why the phone was so silent until someone called me at work and said they'd been calling and calling me at home and wanted to know why I never answered the phone.

Well, I did some investigating, called Packet8 and ran some trouble-shooting with them; finally determining that the unit they sent was faulty (this after more than 3 hours both online and on my cell phone with them). They decided to send a new unit and offer me a credit for international calls (which I don't make) as compensation for the extra $25 on my cell phone bill and the inconvenience of weeks without a home phone.

The new unit came, seems to be working fine,......

lisaharsh says "Nothing but problems!" about Packet8

lisaharsh — Thu, 17 Apr 2008 22:47:22 GMT

Went for the lowest price service and got constant problems....

vbltd says "The very lowest price with all the services you could want." about Packet8

vbltd — Tue, 04 Dec 2007 00:23:48 GMT

The system has performed just great. I traveled to Japan and all my voice mail were forwarded as .wav files to my email. I didn't have to bother calling long distance to retrieve messages nor did I have to leave a message letting people know I was gone, a great security bonus.

If I just don't want to deal with the messages at all, I just forward them to someone else who can screen them for me. If for any reason, the system is down, I can designate where to forward the call, such as to my cell phone. The system has every feature you can imagine without being nickel and dimed to death.

...