http://www.viewpoints.com/Grande-Communications-reviews Wed, 08 Apr 2009 02:55:01 GMT Latest reviews about Grande Communications http://www.viewpoints.com/Grande-Communications-review-fca83 "WITH GRANDE COMMUNICATIONS, YOU WONT HAVE TO DO A THING..."  HEARD THAT BEFORE... EVERY TIME I CALL TO HAVE THEM FIX SOMETHING I AM ON HOLD FOREVER AND THEY REPEAT THAT OVER AND OVER!  AND I HAVENT CALLED JUST ONCE OR TWICE... ITS BEEN AT LEAST TWO TIMES A MONTH FOR THE PAST YEAR AND A HALF!!  WHY DONT I SWITCH COMPANYS??? GRANDE LOCKED MY APARTMENT INTO SOME CONTRACT SO YOU CANT GET CABLE IF YOU DONT GO THROUGH GRANDE!  I SHOULD HAVE KNOWN IT WAS GOING TO BE BAD FROM THE GET GO... I ORDERED THEM ONLINE WITH FREE INSTALLATION.  HAD MY CONFIRMATION AND EVERYTHING.  THE GUY CAME TO SET IT UP AND CHARGED ME A 300 INSTALLATION FEE BECAUSE "THAT WASNT A REAL PROMOTION"  RIP OFF!  OTHER PROBLEMS WE'VE HAD- BILLING!!!  I MOVED TO ANOTHER APARTMENT IN MY SAME COMPLEX SO THEY OPENED A NEW ACCOUNT FOR ME AND REFUSE TO CLOSE THE OLD ACCOUNT.  FOR 6 MONTHS I PAID MY BILLS AND THEY WERE CREDITING MY OLD ACCOUNT AND CHARGING ME LATE FEES FOR NOT PAYING ON TIME!!  THANKS FOR RUINING MY CREDIT...... Wed, 08 Apr 2009 02:55:01 GMT http://www.viewpoints.com/Grande-Communications-review-fca83 GRANDEHATER 1 http://www.viewpoints.com/Grande-Communications-review-80ab4 I like Grande because they are local.  We dropped SWB when we got rid of our land line.  We tried Time Warner and they did a really crappy job of installing the hardware on the side o the house.  I had had Road Runnner in an apartment in town and constantly lost service.  Grande was a little expensive at first $45/month for 3 kbps.  Now we pay $39/month for 8 kbps.  I can't think of a time we ever lost service.  They are nice to talk with in customer service.  And they are based in Austin, I think.... Thu, 17 Apr 2008 20:35:50 GMT http://www.viewpoints.com/Grande-Communications-review-80ab4 mloho72 4