Latest reviews about Dell Online

tkornacki says "nice computers" about Dell Online

tkornacki — Mon, 08 Dec 2008 18:34:01 GMT

i realy like their computers...

WolfPack says "Buy a Dell refurbished computer for a great online deal. " about Dell Online

WolfPack — Sun, 30 Mar 2008 12:04:19 GMT

If you have been shopping for a Dell or a new computer, period. Then, you need to check out the Dell website refurbished computers area. You can still get the same latest and greatist technology, but for a lower overall price. The computers may be previously used, or damaged, but are rebuilt, inspected, and tested to new specs. I saved $400 on a new XPS laptop over what I would have paid brand new for the exact same system. Great deals can be found by searching, and the best part is that you don't have to wait weeks for Dell to build the computer, it ships immediatly....

tgere79 says "excellent customer service and tech help" about Dell Online

tgere79 — Fri, 07 Mar 2008 20:48:43 GMT

I had an issue with a used computer purchased through ebay, and they tech assistance was exceptional. It took several months to get the issue resolved, but it was not from lack of help from the tech assisance....

dnathan07 says "Great service. Great prices" about Dell Online

dnathan07 — Fri, 07 Mar 2008 03:16:01 GMT

Dell has great prices for everything you need. I've heard so many times from people that they bought a macbook because it was "cute". If you look at the prices for macbooks and then look at prices for Dell you can see a great difference between the two. And for those who are just looking for a very simple baseic computer, you can find what you need at a great price. Check it out when you get the chance....

JustJennie says "great price isn't worth the aggravation." about Dell Online

JustJennie — Tue, 26 Feb 2008 11:38:39 GMT

When I needed a new laptop, the truth was that I couldn't beat the unbelievable prices that Dell offered. I was also able to take advantage of an offer of an all-in-one color printer, scanner, copier for less than $50.

I did have difficulty deciding which software, features, etc. were right for me and in the end I got a laptop with far too little memory, that within a year I needed to buy additional memory just to operate programs.

Additionally, when my AIO printer suddenly broke after approximately 6 months, I had the most impossible time trying to contact customer service and tech support and when I finally did get through; I spent a number of hours on the phone explaining the issue, only to then be told that it was a hardware malfunction and I would need to purchase a new printer! When I inquired as to the limited warranty, I was informed that the warranty was only valid for 3 months!!

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TWASTEL says "Good customer service." about Dell Online

TWASTEL — Thu, 14 Feb 2008 18:27:22 GMT

I shop at Dell.com for my companies ink cartridge needs. Orders are promptly shipped, shipped correctly and they send you prepaid envelopes to return empty cartridges for recycling. I admire any steps big companies take to recyle.

TWastel

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silentvixen says "Excellent products, but difficult support." about Dell Online

silentvixen — Fri, 08 Feb 2008 19:12:27 GMT

Dell has excellent products, but their customer service is lacking. It is based mainly out of India and they have extremely poor communication skills....

ynottt says "horrible customer service" about Dell Online

ynottt — Fri, 08 Feb 2008 06:35:27 GMT

horrible customer service. prices are high....

dcurtis says "I had a great experience buying from Dell Online" about Dell Online

dcurtis — Wed, 06 Feb 2008 12:06:05 GMT

I purchased a Dell Vostro 400 desktop for my business. Configuration was just as I required. Turn around time was quicker than estimated. Customer support took care of some minor issues quickly....

CarlaH says "Awesome Online buying experience!" about Dell Online

CarlaH — Mon, 04 Feb 2008 12:28:41 GMT

We needed a new computer. AND we had to have XP for certain job applications. Finding XP these days isn't easy. When we could find it, it was about $200 extra to have XP instead of Vista. Dell was only one of our options. I researched and decided to buy the Dell based on price. I was a first time Dell customer.

We purchased a Dell Vostro 400. The order process was simple and the computer was completely customizable. The payment process was simple. And the delivery time was astounding! We ordered on a Monday and had our entire computer by Thursday. It was shipped in three separate boxes, with three serparate tracking numbers. The tracking numbers were provided by Dell, so I knew where my computer was on each day. It was shipped from two different locations and by two different carriers.

On the down side, the financing provided by Dell was a bit high, but we solved that by using our credit card, which has a lower interest rate.

I was very pleased with everything about...

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trishclark529 says "Excellent source of non "May I help you?" customer service!" about Dell Online

trishclark529 — Sat, 02 Feb 2008 17:28:34 GMT

I hate walking into a store and hearing "May I help you?" a hundred times! I know that they are made to do that, but it's not just something I want. So, when searching for a new computer, I turned to Dell online. The Dell is my first choice computer, combine that with no interuptions from overly helpful customer service crew, plus the fact that I could build my own PC in any way that I wanted. Well, it all adds up to my ideal shopping experience. The Dell online site offers everything I could possibly want to make that chore of buying a new PC bearable and even fun! I would recommend this site and computer to anyone looking to buy a new PC....

billkap says "Stay away from Dell for non-Dell products!" about Dell Online

billkap — Fri, 25 Jan 2008 18:22:57 GMT

I have never had a problem with Dell when it comes to purchasing a computer online. However, when purchasing non-Dell branded items, it's been a terrible experience. They never have it in stock and often I never receive what I ordered. For example, in mid-November I ordered a two Wii controller as a Christmas gift for my son. Never heard anything from Dell until January 7th. I was informed that I must send email consent to receive the backordered product. Well I consented immediately only to find out on January 24th that they cancelled my order.

Dell's technical support is substandard and getting worse. Very rarely have I dealt with a Dell tech person that speaks good english. The other thing I have found is that the people are not resourceful and don't have PC troubleshooting experience. When I purchased a new computer last spring and ran into a problem they gave up after 15 minutes and offered me a small credit to be applied on my next Dell purchase. What kind...

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tylerparks30204 says "Dell lasts for ever." about Dell Online

tylerparks30204 — Fri, 28 Dec 2007 02:04:36 GMT

Dell computers last a long time and are easy to buy just dont get finicicing from them

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Hatchepshute says "It's a good product " about Dell Online

Hatchepshute — Fri, 21 Dec 2007 19:14:22 GMT

I am happy with my Dell computer. When I've needed help I didn't have to wait long to talk to someone in customer service. It's as good a PC as any out there. I would buy a Dell again. One thing you should watch out for is you windows microsoft software. If you have a problem with your computer try to avoid uninstalling the software because you will have to buy some components of software to completely reinstall it. You only get "free" mircrosoft software when you first buy your Dell. You should check some of your other software that you may have installed especially if you have Dial-up internet service. If you do have a problem with your software you should call Dell first because microsoft may charge for helping because a third party (Dell) installed their software....

uthtmc says "Fast, great customer service and reliable" about Dell Online

uthtmc — Mon, 17 Dec 2007 15:00:26 GMT

I've been shopping online with Dell for many years. The quality of their merchandise along with the capability to add on to systems I've purchased has kept me a loyal Dell customer. Some items that I've purchased have taken a couple of weeks to ship and if I've ordered other items at the same time, Dell ships them separately without any extra charge....