Latest reviews about Comcast - Cable Company

Capsicum says "Comcast Stinks!!!!" about Comcast - Cable Company

Capsicum — Thu, 03 Dec 2009 12:40:48 GMT

Comcast has to have the worst service ever! I use to praise them for the great quality and deals.Now your lucky to see a show without snowy screen and lagging IE.Wake up and give us back the quality instead of getting your quantity.You have left your customers down! I for one will tell everyone ,I know what a rip of deal you scammed me into ! I am in the process of looking for a new carrier as you have not lived up to package deals.My internet was also suppose to increase in speed ,Instead I am left waiting. As if ,I had dial up! I can only hope all companies are not like you .So I can move on from this nightmare service you have blessed me with. I can see you are just looking at money and could care less of customers satisfaction,A number one reason to choose a service! Which you lack horribly in. People please be careful as Comcast quality has slipped down the drain for money with false promises.A very unsatisfied customer. I hope you are treated in return what you have left us with...

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MrZ13 says "I have just ordered Comcast" about Comcast - Cable Company

MrZ13 — Wed, 25 Nov 2009 20:25:39 GMT

Hello, I am writing today about My knew cable company .I have only had cable for a month .This is the first time I have subscribed to any cable or Dish network or anything. I like how it has allot of shows that I have never seen. I bought comcast cable to watch the Denver Nuggets NBA Basket ball team play.The situation about haveing those stations for the Nugget's is prefect I have been able; to watch every game so far this year.Probably at a much cheaper price than going to the games.With comcast I can even watch The home games.I first decided To subscribe for comcast when I saw a advertisement a special offer for thirty dollars a moth .so I called comcast .I talked to the sales representative and she explained about a package ,so I didnt Know if this package was what I whanted.She wasnt real familiar withThe Denver nuggets and I only bought comcast becouse of the Nugget games.She talked me into buying the preferred package witch has more channels and the services includes...

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Ellen941 says "Comcast customer service is terrible" about Comcast - Cable Company

Ellen941 — Thu, 19 Nov 2009 17:53:02 GMT

I had Comcast for my home phone, TV and internet. I was paying $140.00 a month. When my contract was up the bill went to $220.00 per month. I called customer service to try to down grade my service to make it affordable. The woman I spoke to was rude and acted like I was taking money from her. I told my husband and he said if they treat you like that don't do business with them. I went on line to get my service switched back to AT&T and Directv. The next day Comcast turned off my internet. I called them to find out what the problem was. They said I made changes to my account so they "put my modem to sleep". I asked them to wake it up. I called every day for about 10 days but they never turned it back on. After all my services were switched they called to say they were still working on the problem!! I had already paid for the month because you must pay in advance. It than took 4 more phone calls and a visit to the service center to get the refund of services I paid for when the put my...

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jayala004 says "Comcast has good deals on package but not the best service" about Comcast - Cable Company

jayala004 — Tue, 17 Nov 2009 22:49:00 GMT

We recently switched from AT&T Uverse to Comcast triple play for phone, internet and cable to save money. Comcast offered a really good package for all three with good benefits as well. The phone service and internet service have been great. We have had some problems with the cable service however. For the first five days I had to keep calling in because we had problems with two out of the three cable boxes. We finally had to go trade them in at the Comcast store. Once we returned home had to spend another twenty minutes on the phone with them to get the two replacement boxes authorized.

Also you can only record up to two channels at a time. With AT&T Uverse you can record four. You can only watch the recorded shows on the same tv that you recorded them on. With AT&T you are able to watch them on any box. The tv service itself but it does take some getting use to switching from AT&T.

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interceptor says "Comcast cable does not do worth a darn in customer service" about Comcast - Cable Company

interceptor — Tue, 27 Oct 2009 21:24:31 GMT

Comcast cable and I had an agreement on what services I would recieve and how much my bill would be. I got 2 DVR's one never worked properly. I called and or emailed them for 3 months got no were. My bill was always more than it was agreed to. each time I called they gave a new reason why it was so much more. Do we have someone to call and hold them accountable?

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bpfeuffer says "Good Products with Mixed Results on Customer Service" about Comcast - Cable Company

bpfeuffer — Wed, 07 Oct 2009 15:25:04 GMT

Overall, we have had a favorable experience with Comcast, particularly on the most recent occassion when I went in to pay my bill. I talked to the representative about the upcoming promotional roll-off (our 12 months was up) and he gave us a better offer than one we had for the past 12 months...from $75/month for DSL and cable to $50/month for the two (now our DSL speed went from 8 to 6, but we haven't noticed a difference)

On the other hand, we had issues with our modem and the first customer service representative I talked to told me it was an issue with our computer and I needed to get a new one, because their modem checked out fine. I knew that was not the case, so I called back the next day and talked to a different representative that said the modem could be bad and I needed to take it in for replacement. Which was the problem.

Our cable service has been outstanding, and the only issue with our internet was solved, however, I was extremely frustrated by a customer service representative...

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compu891 says "Stay far far far away from this company" about Comcast - Cable Company

compu891 — Tue, 06 Oct 2009 22:00:36 GMT

When we first moved into our home not too long ago, we had a few options as too which service provider we wanted for phone, internet, and cable. Comcast seemed to be popular, probably because the introductory price was so low, so I gave them a call to schedule a setup.

Let me start by saying that I work from home and it is imperative that I have functioning phone and internet service. From the start, our Comcast service was down AT LEAST once every two weeks. I would call the customer service number and have to go through three minutes of automated prompts before I actually got someone on the phone. Oh- and I had to call from my cell phone and use my minutes, because my home phone was not working of course. After I would get someone on the phone, they were never all that friendly and they would usually end up sending a service technician to my home. Sometimes the service tech showed up, sometimes he didn't. Long story short, I finally cancelled my services and signed up with...

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stet1 says "Paying for Someone Else's Porn" about Comcast - Cable Company

stet1 — Tue, 06 Oct 2009 12:40:00 GMT

Puh-lease.

Looking over a bill I noticed that I had $100 in porn video charges.

Someone downloaded 2 of the porn videos minutes apart in the middle of the day.

They then downloaded 2 videos at a time none of us were even home. We were all at a basketball game.

Called Comcast to explain.

Here's what I got:

"It's your box. It comes through your box, so you pay for it."

I asked them how that could be when two of the videos supposedly were downloaded during the middle of the day when I was home alone with the kids. Why would I download a porn video in the middle of the day with my kids around?

And the other two were at times that I could prove no one was in the home. Every one of us was gone.

And our On Demand was password protected because we did have young children in the home and didn't want them ordering $5 a pop videos without us knowing.

The answer?

"We'll reduce your on demand video charges by 50%."

Still not good enough. I'm not paying for someone else's porn thank you.

Went to the...

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jtns says "what do you pay" about Comcast - Cable Company

jtns — Mon, 05 Oct 2009 21:58:04 GMT

whether you have comcast or fios HOW COME SOME PEOPLE PAY ONE PRICE AND SOMEONE ELSA HAS THE EXACT SAMETHING and pays a totaly different bill. seems to me everyone should pay the same price

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trehahn says "DVR's slow and sometimes unresponsive" about Comcast - Cable Company

trehahn — Wed, 02 Sep 2009 00:48:58 GMT

We decided about a year ago to get a DVR with Comcast. We didn't want to pay the extra, because it is an add on service that we pay monthly, but thought we'd give it a shot. We now record multiple shows, close to 80 year round, since many are on only certain times a year and we tend to forget about them.

At first we loved the service, it was great having our shows recorded, we could watch them without missing a beat, not to mention the ability to fast forward through commercials. Though for the last 8 months I've had many issues with the boxes becoming unresponsive, and had techs out. Each tech has claimed the boxes are junk, that Comcast Michigan just keeps recycling old boxes, which I believe since the last box was full of Movies, many of which were R rated, good thing I have no kids! The last couple times I requested a NEW box, not an old recycled box with hard drives known to go out, causing the problems I was having I'm told.

The one time they even brought an older box, which...

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auntshawnie22 says "I cant decide wheter I like it or not, it changes daily" about Comcast - Cable Company

auntshawnie22 — Wed, 26 Aug 2009 00:21:47 GMT

At first we just had the Comcast Cable. We had a box in the living room and my dads bedroom. (It was an additional $7 a month for an extra box.) Whenever there was a storm, we lost cable. If we didnt lose cable, it would be very sketchy and pause a lot, causng us to miss part of our show.

Eventually we upgraded and had a total of four Cable boxes throughout our house. Still losing signal if a storm came, and sometimes losing signal on a beautiful, sunshiney day. So, we called Comcast to find out and why and they had no idea.

We bought a new computer so I requested we try the comcast bundle, and have our phone and internet also be through Comcast. We did just that and for the first week we had to deal with our phone and internet going out whenever it felt like it. THe first week was understandable, but its not been months and we still have this problem, and now its with our TV as well.

OnDemand rarely works, the movies are overpriced and the Free Movies are old, and the services is way...

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mrosally16 says "Comcast is expensive" about Comcast - Cable Company

mrosally16 — Thu, 13 Aug 2009 00:09:35 GMT

I never had to deal with Comcast until I bought my house 2 years ago. My struggle with Comcast began then. They ran the cable incorrectly so it kept going out with weather changes. Over a year and a half they had a number of technician out but no one ever fixed the problem for long. Customer service tried to placate me by givig me a free month of cable among other things. Finally in Feb. one of the technicians gave me the supervisor's number and when it went out the same day I called him. He finally got a senior technician out who found the problem. Next the promotion price expired and the cable went sky high. They put me on a different promotion but recently a better promotion began and when I tried to get that one they said I couldn't because I wan't a new customer. I thought that was unfair. When my elderly father-in-law's promotion ended they did not have a good promotion for him because he does not have a computer. They finally gave him a promotion price on his...

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coolmama1957 says "bogs down when it is being used/and charges are high" about Comcast - Cable Company

coolmama1957 — Wed, 22 Jul 2009 19:26:17 GMT

comcast triple play is a great idea but once your 6-12 months is over they jack up the rates I am paying over $200 a month and that is out of ball park on the prices

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snoop0411 says "No bad." about Comcast - Cable Company

snoop0411 — Thu, 30 Apr 2009 02:09:09 GMT

Comcast is a pretty good cable company and it's pretty affordable. I love it andI love everything that comeswith it. I aso have the internet that comes along with t. I dig the dvr thing which i've nevr hd bfore and it's cool cu i can wath anything i wan without having t be at home whe i comes on. as i say in all my reiews.. my keyboard is messed up and i just tought i'd throw tha ou there. anyways yes comcas is good and i'm glad we switched to it. i love the fact thatyou can record all episodes ofoneshow. the only problem thati really have with it is that you cant select to automtically delete multiple. it would really help me out cuz honestly i try to delete all multiples but sometimes it' a lttle confusing and i really don't know wat i'm doing. oher than tha though forsomone like me it's relatively simple t use. Anyways yeahcomcast is all gravy baby. true story. also i really think its

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pumpkin5078 says "lot of problems with their service and customer service" about Comcast - Cable Company

pumpkin5078 — Sat, 18 Apr 2009 02:19:24 GMT

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