http://www.viewpoints.com/Cisco-Systems-7960-VoIP-Phone-reviews Thu, 22 Nov 2007 01:14:30 GMT Latest reviews about Cisco Systems - 7960 VoIP Phone http://www.viewpoints.com/Cisco-Systems-7960-VoIP-Phone-review-798f1 I really like this phone. It allows you to choose several different options and ring tones and it's easy to tranfer calls and make multiple calls at once. I work for a theme park and I'm always on this phone and making calls.  It allows me to call several different people at one time to find out the answer. All you have to do is press the hold button and more lines open up. It's very useful and user friendly.  I like the many options it gives you for ringtones and the display.  It also keeps a history of missed calls and recent calls. There's also a directory that allows you to store numbers in there which is also great! I would recommend this for fany business!... Thu, 22 Nov 2007 01:14:30 GMT http://www.viewpoints.com/Cisco-Systems-7960-VoIP-Phone-review-798f1 elimie21 5 http://www.viewpoints.com/Cisco-Systems-7960-VoIP-Phone-review-571f <strong>About Cisco and the 7960 IP Phone</strong> <br/>Cisco's 7960 IP phone is a mid-range Voice-Over-IP solution for desktop and ACD use. We chose the Cisco 7960 IP phone sets because they were preferred in our user testing head-to-head against Nortel sets. Cisco's 7960 phone is a part of their 7900 series of phones and accessories. <br/><br/>The 7960 is a step above what most people are used to with a standard desk or ACD based phone. Cisco markets a variety of technologies to work with these phones, adding some serious capabilities, not seen with standard desk or ACD phones in the past. <br/><br/>Cisco offers the following technologies that work with the 7960 series of phones: <br/>- IPCC Express and Enterprise (Internet Protocol Contact Center): Express is the "light" version of the software. Major companies with ACD and recording needs would do well to pay extra for the more fully-featured IPCC Enterprise edition. <br/>- Cisco CallManager: This is a must-buy if you've decided to cut over to the 7960's. This product is the "brain"...... Fri, 31 Aug 2007 14:27:07 GMT http://www.viewpoints.com/Cisco-Systems-7960-VoIP-Phone-review-571f Cat 4