Latest reviews about Chase - Credit Card

theHistorian says "CHASE sucks the big one!" about Chase - Credit Card

theHistorian — Sat, 14 Nov 2009 02:43:36 GMT

I've had Chase accounts or accounts purchased by Chase. My family & friends carry Chase credit cards as well and after comparing our notes, it's undeniable how horribly they conduct business. We've had phone calls that went nowhere, disputes that had no resolution except, of course, in their favor, and to make matters worse, there is absolutely NOTHING you can do in your defense. Yes, even if they are in the wrong, you will still be charged the late fees. One phone rep actually went as far as to disclose information that "they are not ever allowed to reverse late charges... no matter what!" I was dumbfounded upon hearing this and it's no wonder why late charges stick, regardless of circumstances. Also, they will wait months to notify you of any unpaid balance in your account, regardless of whether it was a personal purchase or a disputed one. They will and they have gotten away with a lot of things while they bury you in paper work hell.

We are closing all our Chase accounts and...

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Morticiamo says "If you pay by a handwritten check, watch out!" about Chase - Credit Card

Morticiamo — Sat, 03 Oct 2009 04:58:06 GMT

I obsessively check my bank balance online. One day, I noticed that my credit card payment was much less than it should've been. I had paid by mailing in a check, and I immediately looked at my checkbook to see if I had made a mistake. Nope; the carbon copy had the correct amount. The amount Chase had "credited" me was less than the minimum payment. I'll spare you the agonizing details, but here's what I learned from this experience, in the hopes it will help others:

Chase may make a typo when processing your paper check. They will admit that it's their typo, but only after you have pleaded with them over several phone calls spanning several days, finaly demanding a copy of the check. They will lie from time to time during this process; stay strong. After admitting the typo, they will do nothing to correct it. Be prepared to send in a second full payment while you wait for your bank to help you straighten it out.

You will never be allowed to speak to a supervisor if you...

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MickeyG says "terrible card, terrible service" about Chase - Credit Card

MickeyG — Mon, 28 Sep 2009 19:54:36 GMT

I had Chase, years ago and was so displeased with their pratices I paid the card off and closed the account.

Recently, my previous credit card company was purchased by Chase, much to my dismay. Not wanting to deal with Chase again, I paid off my the balance as stated. They charged interest for the days that the card held a balance the previous month. When I called to see what was going on, I got an extremely rude representative. No one offered any solution, except "pay a little extra and we'll send you a check for the amount that you over pay."

Once I get everything settled, I will be closing this account as well and I have had this card for over 10 years. Chase has had it for only 6 months. Chase is by far one of the worst Credit Card companies I have ever delt with.

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smidas says "Chase Poor Business Practices" about Chase - Credit Card

smidas — Wed, 29 Jul 2009 20:09:01 GMT

Chase/JP Morgan is reducing credit lines and canceling credit cards based upon statistical analysis of credit card accounts. In some cases they are not notifying the card holder that the account is closed or the credit limit reduced until after the customer finds that their card does not work. This is a very clear example of poor business and management practices for a company that was bailed out by the taxpayers. In my case, one credit card was from Providian, then Washington Mutual and then Chase, which had been used for 11 years with no late payments during this time.

This isn't the way to treat customers and one day Chase will pay from their poor marketing practices as long as the US government doesn't decide to bailed them out again.

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mommy0422 says "Chase Rewards MasterCards are the best!" about Chase - Credit Card

mommy0422 — Fri, 26 Dec 2008 22:53:08 GMT

Chase Rewards MasterCards are the best. They offer a certain percentage back to the consumer depending on what you are purchasing. I received (2) $25 gift cards for Gap in the past few months for purchases I have made. I have also received $50 cash checks in the past. A great card even when you don't like to carry a balance. Charge it; pay it off; and reap the cashback benefit. We are on a strict budget so every little bit can help especially when Christmas time rolls around!

The only bad issue I have had with them is the purchasing of the protector policy. In other words...my husband was off on disability last year which should have been covered under this policy but because we did not notify them 30 days prior to him being off (ok, how do you do that. Like you plan for a disability to happen) we could not get the policy enforce. Therefore, we paid monthly amounts for this covereage buy could not use it. I have since cancelled it. If it is not going to help us, then...

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SCHUMU says "THEY SUCK THE WORST I EVER HAD NEVER WILL USE CHASE CARD OR BANK" about Chase - Credit Card

SCHUMU — Sat, 20 Dec 2008 16:29:19 GMT

CHASE BANK AND CREDIT CARDS AND THE PEOPLE THAT WORK FOR THEY SUCK AND WHEN YOU TRY TO WORK WITH THEM IT'S THERE WAY YOU CAN NOT WORK WITH THEM I HAD A CARD WITH CHASE FOR YEARS AND PAID-ED ON TIME AND THEN ONE DAY MY INTERESTS RATE JUMPED UP I CALLED THEM AND I WAS TOLD "WE CAN RAISE IT WHEN WE WANT TO" THEN I GOT LAID OFF AND I CALLED THEM TO WORK OUT A PLAN TO PAY OFF THE AMOUNT THAT I OWED THEM AND I WAS TOLD THAT THEY WHERE WANTING THE HOLE AMOUNT PAID IN FULL THEN I GOT MY BILL FROM CHASE AND THEY JACKED MY RATE UP TO 22% IN TWO WEEKS AND HIT ME WITH LATE CHARGES AND I HADN'T BEEN LATE ON ANY OF MY PAYMENTS I CALLED THEM AND ASKED WHAT ARE YOU DOING AND THEY SAID THEY WHERE WANTING TO GET THERE MONEY BACK AND THIS IS THERE WAY TO GET IT SO BEWARE OF CHASE BANK AND CHASE CARDS THEY ARE RIP OFFS AND I HAVE CALL THE GOVERNMENT AND THE BBB AND I WILL BAD MOUTH THEM FOR EVER CHASE SUCKS AND I WILL NEVER EVER USE THEM AGAIN AND I WILL NEVER USE THERE BANKS THEY SUCK......

veterantimes3 says "MOST CROOKED COMPANY TO DO BUSINESS WITH" about Chase - Credit Card

veterantimes3 — Wed, 10 Dec 2008 03:54:11 GMT

CANCEL ALL CHASE CARDS, BE WARNED, THEY LIE EVERYTIME YOU CALL CUSTOMER SERVICE. THEY ALSO WOULD RATHER SEE YOUR FAMILY BE HOMELESS AND STARVING, RATHER THAN WORK WITH YOU...

aprilb06 says "They have a great card and are willing to work with you" about Chase - Credit Card

aprilb06 — Mon, 21 Jul 2008 23:42:09 GMT

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cindyrmac says "Customer service is as bad as it was in the 1980's" about Chase - Credit Card

cindyrmac — Fri, 18 Jul 2008 13:21:55 GMT

After a terrible experience with Chase in the 1980's, I decided never to waste my time with them. Unfortunately, they bought my BankOne credit card account in recent years. It was a great points program for Disney I had enjoyed since it was first offered. That program paid for a large portion of 2 Disney trips.

But forget it now. The Disney points are more than offset by outrageous fees and interest charged by Chase. I went from a great low interest rate...to likely the highest rate allowed by law. This for a customer of many years, with solid credit (homeowner for over 20 years, only one credit card, never a default). When I contacted customer service about "fixing" the rate, and seeing what they would do to salvage the relationship....I didn't just get nothing...I got the run around.

This was the year that I got divorced and moved and made a total career change. So I started carrying some credit card debt...and Chase totally abused the situation. Just like they did...

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bhagavath says "life saver" about Chase - Credit Card

bhagavath — Wed, 09 Jul 2008 01:04:09 GMT

i'm a student and recently got my new chase platinum visa card. chase platinum visa card is awesome it gave me high limit with a 0% APR for 6 months and after that a good deal of APR of 7.99%. to tell in one sentence its a lifesavers for average person with a minimum income. the customer service is good and fast. less waiting time and online banking service is good....

spck78 says "pretty good" about Chase - Credit Card

spck78 — Tue, 01 Jul 2008 17:31:36 GMT

I like the reward plan of 1 point for each dollar spent. The gift are getting worse, but the gift cards are still a good bet. ...

musickitty says "an okay card" about Chase - Credit Card

musickitty — Mon, 30 Jun 2008 04:39:18 GMT

I think the chase credit card is about equal to any of the others out there. You get 1% back for all your purchases. The only option that is different really is the choice to earn points or cash back, and the ability to switch between them at any time....

npea says "mediocre" about Chase - Credit Card

npea — Sun, 29 Jun 2008 21:57:22 GMT

Be very careful with offers of time sensitive low interest rates. Although I made my payment on line, on time something with their system did not accept the payment. It took several weeks and a supervisor to have all the fees reversed and my interest rate restored....

Misty says "Chase is a great card" about Chase - Credit Card

Misty — Sat, 28 Jun 2008 05:39:35 GMT

While other cards are raising interest rates and fees so very fast, my Chase card is staying the same. Since I am carrying a balance on this card, that is very important to me...more than rewards....

vbmason2013 says "Great Credit Card" about Chase - Credit Card

vbmason2013 — Thu, 26 Jun 2008 16:06:50 GMT

I have a Sony Card powered by Chase. I earn Sony points every time I use it to be used towards future purchases or rewards. I originally applied for the card because I am an avid "Wheel of Fortune" fan. I keep hoping my Spin ID will come up on the show and because I am a Sony Cardholder I will receive $50,000. WOW!!

I also enjoy other benefits since I have enrolled in Card Protection for this card. I get a payment holiday with no interest, no payment but I have deferred my payment for 4 months because I moved. I have truly enjoyed the benefits of this card and recommend it to anyone looking for a great credit card with benefits.

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