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    <title>Reviews by merge15213</title>
    <link>http://www.viewpoints.com/aboutme/merge15213</link>
    <pubDate>Mon, 26 Nov 2007 20:25:47 GMT</pubDate>
    <description>Reviews by merge15213</description>
    <item>
      <title>merge15213 says "their staff is clueless and they do not live up to their pledge" about Citi - AAdvantage Platinum Mastercard</title>
      <link>http://www.viewpoints.com/Citi-AAdvantage-Platinum-Mastercard-review-9eb52</link>
      <description>Initial account opening incentives included a buy one get one free coupon for future flight.&#160; Being that I knew I was flying for a friend's wedding, I accepted this credit card SPECIFICALLY for the BOGO flight coupon.&#160; My end of the deal was to make a number of purchases and they would send the BOGO coupon in 8 - 12 weeks.&#160; On the 8th week I phoned to see how things were going, and no one could help me until the full 12 weeks had passed - which by that time when I did call I needed the coupon in my hand.&#160; One operator told me to phone back tomorrow to get a code; one operator told me they could overnight it; another operator told me there was no such thing as overnighting AND that there were no codes to be given orally over the phone.&#160; In the end I received the coupon at 15 1/2 weeks and had to purchase my flight tickets at full price, costing me and extra 650$.&#160; Because it was Citi's fault they gave me an EXTRA BOGO coupon instead of crediting me 650$.&#160; Furthermore, both BOGO coupons...... </description>
      <pubDate>Mon, 26 Nov 2007 20:25:47 GMT</pubDate>
      <guid>http://www.viewpoints.com/Citi-AAdvantage-Platinum-Mastercard-review-9eb52</guid>
      <dc:creator>merge15213</dc:creator>
      <rating>1</rating>
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