liptont says "Was excellent the first year, now it is trash !" about Simmons BeautyRest Pillowtop Mattress

liptont — Tue, 16 Sep 2008 00:35:29 GMT

We got this Simmons about a year and five months ago and when we first got it we were in heaven, After one year my wife started getting back aches I soon followed with back aches. We went on a 21 day cruise and our back aches were gone.. when we returned to our bed the back aches came back ! This was in May. I called Simmons and they told me I have to call the store I bought it from. and the store would set me up for a "Mattress Inspector" to come out to my house but only if there were no rips, stains, or tears in it. I got paper work to fill out and it told me to cut all of the Simmions tags off to send to Simmons so I filled it all out and I sent in the paper work plus the tags he cut off and a check for 85.00 !!!! Yes I had to pay 85.00 for delivery of the new bed and.... the kicker is they do not pick up the old bed! It is supposed to come in 3 weeks well mine arived in 4 weeks from a freight trucking company it was filthy and it had a hole through it .. like a pipe...

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Reviews by liptont

liptont says "Was excellent the first year, now it is trash !" about Simmons BeautyRest Pillowtop Mattress