http://www.viewpoints.com/aboutme/hunnybe824 Mon, 14 Jan 2008 03:03:33 GMT Reviews by hunnybe824 http://www.viewpoints.com/Serta-Pillowtop-Mattress--122016-review-938b1     We thought we were getting a top of the line mattress.  We bought the most expensive one they had.  We started feeling like it was caving in in the middle, so we tried flipping the mattress.  It didn't work, we turned the mattress over and bought a tempurpedic foam topper  and it did not help.  Finally we decided to try to collect on the warranty because we did not feel satisfied with this mattress.  The warranty company contacted us, but gave us no phone number to contact them.  Then we got a letter in the mail that said the warranty is based on manufacture defects and not comfort and if there are any stains on the mattress it voids the warranty.  The mattress inspector came to our house and measured our mattress and said that he could see it caving in at the top and on one side.  He noted two small one inch stains on the mattress (which I was able to remove with stain remover) The company denied our claim on the warranty.  <br/>    I felt that this company was not interested...... Mon, 14 Jan 2008 03:03:33 GMT http://www.viewpoints.com/Serta-Pillowtop-Mattress--122016-review-938b1 hunnybe824 1