http://www.viewpoints.com/aboutme/emarell Wed, 01 Apr 2009 17:22:34 GMT Reviews by emarell http://www.viewpoints.com/iHerb-review-95b25 Not only do the iHerb people offer a no-nonsense sales site that functions flawlessly every time. Along with the very good pricing for all, as a frequent customer I was pleased to be given, without asking, discount status.The extra discount gets applied at the checkout screen, on an invoice you can understand. What a concept.<br/><br/>Best of all, iHerb offers integrity. I mean what they promise - on the site, during a phone call, by email, via their site's IM-type chat feature - actually comes true, and promptly.<br/><br/>Here are some practices they have that I find endearing:<br/>- the site indicates whether or not an item is in stock, BEFORE you choose it<br/>- if all your items are in stock, shipping will get done unbelievably fast, and an email notice of same is 100% prompt <br/>- shipping options are clearly priced and offered, without being hard to find<br/>- customer gets to specify which shipping carrier (s)he wants, an important necessity ignored by 99% of etailers<br/>- product purchasers may post reviews/opinions on the...... Wed, 01 Apr 2009 17:22:34 GMT http://www.viewpoints.com/iHerb-review-95b25 emarell 5 http://www.viewpoints.com/ThankYou-Rewards-Network-review-a3c01 The ThankYou Network website is like a minefield. Its search feature sometimes will, sometimes won't find an item you know you just saw a few minutes ago. And when you do manage to click around enough to relocate that item, you may see different points values for it, depending on which page you are looking at. Then if you do order the item, the number of points deducted ends up being a figure you never saw before.<br/><br/>Though the item's page claimed it "usually" ships in 3-5 days, my order remains "IN PROGRESS" 3 weeks later. I was told on the phone several times that at 20 calendar days after placing it I'd get a status email with an option to a cancel the order. Yeah, right... no email appeared. So another phone call got me yet one more officious rep, who informed me that the previous 2 reps could not have said I'd get this 20-day email and I had no option to cancel. Plus: they are "unable" to verify the item is in stock/back ordered/never going to happen.<br/><br/>A supervisor, though, did offer me...... Wed, 01 Apr 2009 14:05:18 GMT http://www.viewpoints.com/ThankYou-Rewards-Network-review-a3c01 emarell 1