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    <title>Reviews by clam</title>
    <link>http://www.viewpoints.com/aboutme/clam</link>
    <pubDate>Sun, 02 Dec 2007 04:20:10 GMT</pubDate>
    <description>Reviews by clam</description>
    <item>
      <title>clam says "Is there no good customer service anymore???" about Delta Airlines</title>
      <link>http://www.viewpoints.com/Delta-Airlines-review-2ec72</link>
      <description>Extremely rude attendants at the ticket counter, who knows nothing about anything!&#160; The flight was delayed, and the attendant could not provide any information.&#160; Despite that I knew I was going to miss my connection, their response was "there's nothing we can do until you get there."&#160; No rebooking of flights, looking at other airline's flight availablity, or assistant at all.&#160; I asked for a customer service number that I can call, and they can't even locate that!&#160; I will never fly this airline again, nor do I recommend it to anyone!... </description>
      <pubDate>Sun, 02 Dec 2007 04:20:10 GMT</pubDate>
      <guid>http://www.viewpoints.com/Delta-Airlines-review-2ec72</guid>
      <dc:creator>clam</dc:creator>
      <rating>1</rating>
    </item>
    <item>
      <title>clam says "Great way to earn gift certificates!" about MyPoints</title>
      <link>http://www.viewpoints.com/MyPoints--25775-review-c01f1</link>
      <description>Great web site.&#160; Have been a member for years and love the opportunity to earn gift certificates for everyday things that I do online anyway.&#160; My only complaint is that a lot of the surveys don't work.&#160; Either they've already received enough responses, or the link doesn't work.... </description>
      <pubDate>Fri, 16 Nov 2007 02:54:44 GMT</pubDate>
      <guid>http://www.viewpoints.com/MyPoints--25775-review-c01f1</guid>
      <dc:creator>clam</dc:creator>
      <rating>4</rating>
    </item>
    <item>
      <title>clam says "Save your money." about Apple - iPod Nano (2 GB) MP3 Player</title>
      <link>http://www.viewpoints.com/Apple-iPod-Nano-2-GB-MP3-Player-review-d7440</link>
      <description>This iPod has a very slim, sleek design that makes it very attractive as an MP3 player.&#160; However, it is overpriced, compared to many other MP3 players with the same amount of storage space.&#160; It also tends to crash a lot, and require resetting.&#160; The earbuds are uncomfortable and do not fit well.&#160;... </description>
      <pubDate>Fri, 16 Nov 2007 02:48:31 GMT</pubDate>
      <guid>http://www.viewpoints.com/Apple-iPod-Nano-2-GB-MP3-Player-review-d7440</guid>
      <dc:creator>clam</dc:creator>
      <rating>2</rating>
    </item>
    <item>
      <title>clam says "Fabulous Hotel" about Omni Chicago Hotel - Chicago, IL</title>
      <link>http://www.viewpoints.com/Omni-Chicago-Hotel-Chicago-IL-review-63731</link>
      <description>Fabulous clean hotel with very spacious, all suite style rooms.&#160; Bedroom separated from living room area by nice french doors.&#160; Plasma TV in living room area.&#160; Great service provided by concierge and greeters.&#160; Super location on Michigan Ave.... </description>
      <pubDate>Fri, 16 Nov 2007 02:43:50 GMT</pubDate>
      <guid>http://www.viewpoints.com/Omni-Chicago-Hotel-Chicago-IL-review-63731</guid>
      <dc:creator>clam</dc:creator>
      <rating>5</rating>
    </item>
    <item>
      <title>clam says "Poor customer service is leading to multiple bankruptcies." about United Airlines</title>
      <link>http://www.viewpoints.com/United-Airlines-review-da02</link>
      <description>No communication on cause of delays.&#160; 2 hrs of waiting on the plane, not knowing what the hold-up is due to.&#160; Missed connection flight, and no compensation provided!&#160; United didn't even provide a meal voucher for the evening's dinner!&#160; Such poor service is the reason why so many airlines are going bankrupt, while more personable, customer-oriented airlines are making profits!... </description>
      <pubDate>Fri, 16 Nov 2007 02:38:47 GMT</pubDate>
      <guid>http://www.viewpoints.com/United-Airlines-review-da02</guid>
      <dc:creator>clam</dc:creator>
      <rating>1</rating>
    </item>
    <item>
      <title>clam says "Rip-off!" about National Car Rental</title>
      <link>http://www.viewpoints.com/National-Car-Rental-review-451f0</link>
      <description>I rented a one way rental.&#160; When I got to the&#160;drop off location at my stated drop off time, the location was closed (an hour earlier than the website stated).&#160; After calling National's customer service hotline, they gave me a 2nd&#160;drop off location that's suppose to be open.&#160;&#160;Upon arrival,&#160;this location&#160;was also closed!&#160; After calling National's customer service hotline again and the location from which I originally picked up the car, no one can provide any assistance other than to keep the car until the next day when someone is working at the drop off location!&#160; The next day, going to the 2nd drop off location provided, they took the car.&#160; However, they charged me for the extra day that I kept it, plus a $75 fee for not dropping it off at my originally stated location.&#160; When I complained, they said that they are only responsible for collecting the fees.&#160; I'll have to take up any charge discrepancies with the place I originally rented the car from.&#160; Well, after 3 calls to the...... </description>
      <pubDate>Wed, 14 Nov 2007 04:29:23 GMT</pubDate>
      <guid>http://www.viewpoints.com/National-Car-Rental-review-451f0</guid>
      <dc:creator>clam</dc:creator>
      <rating>1</rating>
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