Reviews about Business Services

Telpher says "When you absolutely, positively don't care about customer servic" about FedEx

Telpher — Tue, 07 Oct 2008 20:43:55 GMT

After having two really awful experiences with Federal Express within a month, I feel compelled to write them off, and to write a negative review of their service.

Used to be that FedEx were the go-to guys for getting stuff delivered quickly and efficiently. Their service used to be the gold standard. Those days are long gone. More recently, I've found they're sloppy, don't respond to customer service requests, don't deliver packages in time as promised, and are careless.

Last month we ordered a rather expensive anti-gravity chair to help me deal with a chronic back problem. The online dealer used FedEx to send it to us. We were told to be home between 9 and 5 on a certain day, as FedEx would not deliver without someone here to sign. I stayed home on that day, and never left the house. FedEx never knocked on my door. When I called to ask what the problem was, the person was rude and clueless. He claimed the package had been delivered. I explained that I had been home for every second fo...

...

ThorpeGroup says "Just like from your printer, yuck" about Staples Custom Printing

ThorpeGroup — Tue, 19 Aug 2008 22:13:46 GMT

We started here with our printing. I wouldn't ever hand out cards like these again. They were OK, but that makes my company look OK. Great copies though. The people who say staples is "quality" or "superb" probably have never had products printed with real printing services before. ...

ThorpeGroup says "Kitty, get off the keyboard!" about www.premiumcards.net

ThorpeGroup — Tue, 19 Aug 2008 22:06:03 GMT

Thought I left a review but I guess I left a comment, so here is the review now, duh.
Just got my cards from them today. As hoped for, very professional all around. We ordered samples and they sealed the deal. Wasn't sure what to expect, but took the chance and yippy!
Linda Thorpe
Thorpe Group LLC
...

dreamweaverx says "The best online printing experience I've ever had" about www.premiumcards.net

dreamweaverx — Wed, 06 Aug 2008 07:35:18 GMT

Currently I am working as a graphic designer and http://www.premiumcards.net has provided me with exceptional quality printing of my business cards and postcards. When choosing a printing service we researched the web for online printing companies and found premiumcards.net to have many great reviews. We visited their site and ordered some samples to review. Once we received the samples and were impressed by the quality, we proceeded to place an order of business cards and postcards. I recommend premiumcards.net to anyone seeking a quality online printing service....

LEX0228 says "DO NOT SHIP FED EX ....." about FedEx

LEX0228 — Tue, 22 Jul 2008 18:21:41 GMT

I RECEIVE MANY SHIPMENTS AND I MUST SAY FED EX HAS BECOME A NIGHTMARE AS FAR AS BRINGING PACKAGES TO YOUR DOOR STEP. THIS IS ONE OF THE MANY OCCASIONS THAT THEY HAVE" ATTEMPTED TO DELIVER" A PACKAGE TWICE . THE SAME PACKAGE BUT THEY NEVER MAKE IT IN THE FRONT DOOR BECAUSE THE DRIVER DOES NOT RING THE DOORBELL. I HAVE OBSERVED TWICE FROM MY LIVING ROOM WINDOW WHICH HAS AN AC INSTALLED SO THEREFORE I CANNOT HAVE THE FED EX GUY STOP FOR ONE MOMENT SO I CAN RUN DOWNSTAIRS TO PICK UP THE PACKAGE BEFORE HE RUNS IN HIS VAN. BY THE TIME I GET DOWNSTAIRS HE IS GONE AND HAS LEFT A NOTICE ON MY DOOR WITH 2ND ATTEMPT. VERY POOR CUSTOMER SERVICE UNABLE TO GET VAN TO COME BACK AFTER IT HAS LEFT YOUR ADRESS EVEN IF IT HAS BEEN 10 SECONDS AND YOU CAN STILL SEE THE VAN PULLING AWAY. WILL ASK FOR ALL MY SHIPMENTS TO BE SENT VIA UPS FROM NOW ON NO MORE FED EX

PS. VERY UNHAPPY CUSTOMER ....... DT #S 750315267103 AND DT 750319654084

...

Roch says "Fedex lost our box!" about FedEx

Roch — Fri, 11 Jul 2008 00:18:33 GMT

It was our first time to ship via ground fedex.We are relocating from SF, Calif to San Antonio,Texas. It was already a mistake when they didn't inform us how to label our boxes. The driver was kind enough to come back for our boxes when our labels were not printed out correctly.

We sent 7pcs 20x20x20 boxes and only 6 boxes arrived to it's destination. We kept waiting for the 7th box until it was past 2 weeks. We called Fedex and they said we should file a claim and that a "claims agent" would be calling us regarding the compensation. We kept following up our claim and they told us it was in the process. 1 month later no phone call from the "claims agent" and the fedex representative told us that they mailed a check for $100 plus the shipping cost! Before hand I already told them that I will not accept that amount and would rather have the box recovered since it had our priceless personal belongings.They said that since we did not declare a value for our box that was the maximum amount they...

...

jennabrown1333 says "Good grief another weather delay?? Oh come on!" about FedEx

jennabrown1333 — Thu, 03 Jul 2008 01:24:19 GMT

Fed Ex was once the best of the best. When no one else could get it there in time, or was dependable to meet the deadline you could always call 1-800-go-FED-EX and count on a friendly representative ready to take care of you and your needs. Not anymore. I have watched over the course of the last year as Fed Ex has again and again failed their own committment times, when you call to ask where your shipment is, it is conveniently blamed on weather problems. Sometimes even in the town that I live in, when it is clear for three states around me, I watch the radar nightly. I have had them refuse to honor scheduled times, forget packages in a truck, misdeliver, not read the notes placed in the system and then when you call customer service, do they fix the problem? No, but they will give you your money back. Ok great, now that my customer has waited all day for the package, missed lunch, I look like an idiot, I have heart burn, yeah give me my $25.00 back. Sheesh.

Use caution with this company....

...

LisaCarey says "Save Money, Don't Travel Go to Your Meetings Online " about GoTo Meeting

LisaCarey — Sun, 29 Jun 2008 01:58:42 GMT

Go to Meeting.com is an on-line conference room that people can use to meet anytime, anywhere and to discuss, collaborate, train, educate or present information to customers, clients, employers, employees, coworkers or even family and friends. This on-line meeting service allows people to meet in real time, with technology that permits attendees to view any application running on your PC. You can schedule a meeting or meet within minutes of deciding you need to use the service. "Webinars" seminars services are available for groups of up to 1000 participants.

To use Go to Meeting.com you create an account. Next, set up Go to Meeting on your computer in a matter of minutes, and then organize your meeting. You do not need to waste your time or computer's memory by downloading additional software.

Features of Go to Meeting:

industry standard SSL and U.S. government standard 128 AES encryption
"firewall friendly." Network administrators do not need to configure or change your current...

...

TheColdOne says "Going FedEx? I'd think twice about that." about FedEx

TheColdOne — Wed, 28 May 2008 17:16:31 GMT

I live in Hayward, California, and I try hard to not get FedEx to deliver packages when I place orders online. This is only the second time, but it is even worse than the first. I live in an apartment complex, and instead of coming to my apartment, they assume I'm not home, and go straight the the manager's office to frop it off... I don't even know until I either check with the manager, or she calls me the next day letting me know about it.

This time, they didn't even do that. They marked it as "4:17PM - Customer not available, or company closed". I was home ALL day! no knock on the door, no call on the phone, nothing! And the manager was even in her office around that time! FedEx was at least halfway decent back in Reno, but here, it is definitely my last choice for package delivery. Now, where'd those heavy-load pidgeons go? I have a package I need to get somewhere on time....

catesja says "Great, but prefer Shipping Assistant!" about USPS Click N Ship

catesja — Tue, 27 May 2008 18:49:44 GMT

I like the online version of the USPS shipping store. But I like the USPS shipping assistant even more. The shipping assistant is on my computer, and it shows all the shipments and tracking numbers. I just click the status button and it updates all the info for all packages at one time. No back button pushing, no click here, click there. I can also print labels with or without postage. This is a feature that the USPS site no longer offers....

valerielw says "Look here to find a comparison off all of the top providers." about Email Marketing Software

valerielw — Fri, 09 May 2008 19:15:20 GMT

Email Marketing Software Comparison was created to consolidate and organize information about the top providers of email marketing software services so that you can make an "apples to apples" comparison of the different service providers and select the one that best fits your needs....

cdwamh says "License to steal" about attorneys

cdwamh — Thu, 21 Feb 2008 12:35:20 GMT

I don't know if I am a magnet for crooks or just have bad luck. In the past year I have hired 4 different attorneys, and have felt overcharged, and raped by 3 of them, one strikes me as honest, the other 3 (2 of which profess to be Christians) do not appear to have done anything for all the money I have invested. Not sure how you go about finding an honest one that truly wants to help you with your legal problems. Any ideas would be appreciated....

olivefrm says "Lots of options, but still limited. torn." about FedEx

olivefrm — Tue, 19 Feb 2008 22:59:11 GMT

I have recently discovered all of the many services that Fedex offers. It's alot, but even with all it's plethera of options.....Still I was limited to what I could do. I will have to find a proffesional printer for what I need.

Also I sent 100 brochures out to be scored last Tuesday and now it's been a week and I have heard nothing. fixin to call.

...

kid-kansas says "They go the extra mile for me and I couldn't be happier!" about FedEx

kid-kansas — Mon, 14 Jan 2008 00:52:54 GMT

I buy a lot online and sometimes I get the stuff through FedEx. I live out in the country and its 90% dirt roads out here. Although streets are marked clear a lot of people don't take the time to mark either their house or mailbox the same way. Mine is clearly marked and I am only one of maybe 60% that do that.

My Dealings with FedEx

Whenever I do get a delivery from them they come knocking at the door whether it is a "Must Sign For" package or not. If I hear them I answer the door and if not they will leave it in between the screen door and front door (if it will fit) or on the porch if it is a nice day. They only do this when my truck is in the driveway though. If my truck is not there they have left a note on the door and then taken the package around back and either placed it on the back porch, or under the pool shed overhang if it is foul weather.

Now in my book that is above and beyond what they are supposed to do. They will walk into the back yard to make sure I get my package.......

pinkheart says "Deliveries from FedEx never arrive inside my house." about FedEx

pinkheart — Sat, 12 Jan 2008 04:33:30 GMT

For whatever reason, and FedEx hasn't been able to answer the why of it, I receive deliveries from every other service but FedEx. Sometimes I have a doortag with no info and sometimes my package just doesn't arrive. On the three past such deliveries, all FedEx could tell me that the driver left the package at the door. UPS and USPS all are there, and not FedEx. Go figure!...

IstyTehCrawk says "Excellent" about FedEx

IstyTehCrawk — Thu, 03 Jan 2008 18:03:13 GMT

I like FedEx because it is quick, and items are delivered on or before the estimated delivery date. Plus, the FedEx tracking page is very detailed, easy to understand, and updated almost instantly when there is a change. I plan to use them whenever possible in the future....

kid-kansas says "The Recipe for Customer Service!" about UPS Stores

kid-kansas — Sat, 22 Dec 2007 09:58:22 GMT

    Although I seldom need to ship anything it is nice to know that I can get it done by a caring and knowledgeable staff. From boxes to foam peanuts they have it all right there. The one occasion that stands out for me was when my son graduated high school this past summer.

    The Service

    My son had made a bookshelf and a cd rack in school and wanted to ship them to his mother on the east coast. He was moving there and could not take them with him on the train without it costing an arm and a leg. So we ventured out to our local UPS Store. The lady behind the counter greeted us as we walked in with a smile and asked how she could help us.

    We explained what we needed and where it was going and asked her for advice on the best way to handle it. She came around the counter and measured both pieces and grabbed 2 boxes for us. She let us know that the cd case needed to have the base off for the best result(it had a swivel base) and a smaller box as well(which saved us about......

KatWeakley says "Love this program because I hate lines at the post office" about USPS Click N Ship

KatWeakley — Sat, 22 Dec 2007 02:12:35 GMT

I LOVE THIS SERVICE!!!!!

I can't imagine going back to standing in line at the post office. It's so easy to go online enter the information and print the label. You will need a postage scale or be a really accurate guesser to enter a weight for shipment. Then request package pick up, leave on your front porch (my recommendation) and be done with it. You can even order stamps online - order priority mail shipping boxes online and they deliver for free. Free boxes, free shipping - what more could you ask for?

Only negative is that I ship to Soldiers in Iraq a lot and they aren't able to do shipping for that yet. Customs forms have to be taken to the post office but other than that, love the service.

...

biztips says "Top quality print products, very easy to use design process." about PrintsMadeEasy.com

biztips — Sun, 16 Dec 2007 15:29:09 GMT

Love how easy it is to use this site for business cards (which is all I've ordered so far), and the fact that you can order as few as 20 cards. Good prices, no hidden charges or spam mailings once you create an account. Much better quality than those freebie cards you can get online....

LibbyMcMillan says "Handiest store in the neighborhood" about UPS Stores

LibbyMcMillan — Sat, 15 Dec 2007 20:03:08 GMT

Specialty paper, easy shipping & stamps
One stop does it all at the neighborhood UPS store. Wherever you live, this handy stop provides more goods and services than you would imagine. You can drop off U.S. mail, buy stamps, ship things via the USPS, ship things via UPS, send faxes, receive faxes, buy computer paper and more.

During the holidays (or birthday season) this store is a really convenience. I just popped in and bought Christmas paper for my computer without driving to a big-box store. They sold me 30 sheets, no problem. I also bought stamps while I was there, and threw a couple of pieces of mail in their box (some stores have late-day mail pick-up; check times at your local store).

I work at home a lot, so instead of having a separate fax line, I just rely on the UPS store when I want to fax something. It gets me out of the house for a few minutes and the service costs next to nothing - far less than a dedicated fax line. (For those of you who don't know...

...