Reviews about Home Services & Repair

hmb1728 says "Would not honor warranty" about Thomas Harp - Providence Electric - Charlotte, NC

hmb1728 — Mon, 02 Nov 2009 02:46:01 GMT

Providence Electric installed an outdoor outlet for me one year ago. After calling earlier in the year to explain that the outlet was tripping when it rained and the ground was saturated, he was very quick to say it could not be faulty work and that I needed to make sure there were no breaks in the cord to the pond that would cause the outlet to trip. After calling a few times, I received a return phone call. I found my receipt from the work and the "one year" warranty was 7 days past due. He would not even come out to see if it was something that was caused during the installation to cause the problem. As a business owner myself, I would at least go and look to see if it was something my company caused even if it wasn't and the client would have to pay me in the end. I feel that better customer service is needed, especially in these economic times. Client's should come first and not be blown off as if the issue is "not worth a face to face conversation."

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RippedOffHomeowner says "Gorman Paving - Worst Contractor Experience Ever" about Pat Gorman - Gorman Paving - Gainesville, VA

RippedOffHomeowner — Mon, 14 Sep 2009 13:55:04 GMT

This is the worst experience we have had with a contractor, and we have worked with many contractors while renovating four houses during the past ten years. I would not agree to work with Pat Gorman again, even if he offered to pay me for the opportunity.

First, please note that this review is intended to convey only the facts about our experiences with Pat Gorman/Gorman Paving*. You must draw your own conclusions regarding hiring this company. We make no attempt to advise or persuade you regarding that decision, which should be made pursuant to your own judgment based on a totality of the circumstances.

We'll begin with a summary of the main points, then relate the whole story. 1) Pat Gorman talked a good game, promising to do whatever it takes to make us happy, but as soon as we noticed a problem, he became irate and refused to correct it. 2) He represented himself as expert in areas where he appears to have little, if any, expertise. 3) He took on work that he and his crew could...

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service8991 says "pool construction, there's not a rating low enough. " about On The Water Pools - David Stinson - Alpharetta, GA

service8991 — Mon, 27 Jul 2009 20:35:12 GMT

Brand new free form pool built for Towne Mill Community Association in Canton to the tune of $925,910.00, a little more than a year old with multiply cracks, no less than 8 cracks from one side of the pool to the other, the cracks also go up the sides of the pool to the pool deck. The cracks were filled only for the filled areas to crack along the entire width of the pool again. They will build then bail, you will never hear or see them again. They are associated closely with Wynn/Jackson Towne Mill LP (which is now bankrupt) Old Mill Realty and Premier Pools. You've been warned.

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neveragainl says "THE WORST COMPANY TO DEAL WITH" about BRACCOLINO SWIMMING POOLS - LARRY BRACCOLINO - STATEN ISLAND, NY

neveragainl — Wed, 22 Jul 2009 23:56:49 GMT

WE UNFORTUNATELY HAD THE HORRIBLE OPPORTUNITY TO DEAL WITH BRACCOLINO'S SWIMMING POOL COMPANY AS WELL AS LARRY BRACCOLINO HIMSELF. THIS WAS BY FAR THE WORST EXPERIENCE EVER, LARRY CAME TO LOOK AT OUR POOL AND EXPLAINED THAT WE NEEDED A NEW FILTER AS WELL AS A MOTOR AND SO FORTH. WE WHERE CHARGED 1700.00 DOLLARS AND TOLD THAT EVERYTHING WOULD BE DONE NO LATER THEN JULY 15, 2009. TODAY IS JULY 22, 2009 AND NOTHING HAS BEEN DONE WE HAVE BEEN CALLING LARRY EVERYDAY AND EVERYDAY HE HAS A DIFFERENT EXCUSE WHY NO ONE CAME DOWN TO DO ANYTHING. THIS COMPANY AS WELL AS ITS PRESIDENT IS VERY DISHONEST AND A NIGHTMARE TO DEAL WITH. STATEN ISLAND RESIDENCE BEWARE OF THIS NAME AND RUN THE OTHER WAY.

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Guest1975 says "GREAT" about Allegiance Moving Solutions - - San Jose, CA

Guest1975 — Mon, 20 Jul 2009 19:47:47 GMT

First off, Allegiance Moving Solutions is a great company. I enjoyed their services, their employees, and must of all their prices. The thing that made me lean towards Allegiance was their customer service. I have moved in the past and didn't want anything like that experiance to happen again. I was taken by the effort of one person. When she made a promise, she stuck with it. She would always return my phone calls and answer all of my questions.

On the day of the move, the movers arrived on time. I was informed on everything that would happen. I was also asked if I needed any extra materials that I would have to pay extra. Once everything was said and done, the time had went by so quickly. I was most surprised when I was informed of my bill. The price hadn't changed!

Needless to say, Allegiance Moving Solutions is a great company. Everyone has their own opinions and this is mine. GREAT!

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cantiburysucks says "Worst customer service ever! Don't know how to communicate!" about Cantebury Kitchens - Shelly - Cedar Rapids, IA

cantiburysucks — Sat, 11 Jul 2009 03:25:48 GMT

Used Cantebury Kitchens because I needed custom size for my layout. Big mistake! i have 12 cabinets total in my kitchen. They are full overlay doors but never took in account that the doors without a spacer will bang right into the wood panel next to it. I had one upper cabinet come wrong 2 times, one base cabinet come wrong, made 2 doors the wrong height then re made them 6 inches to narrow. The 3rd time the color is off 3 shades too dark, they never did fix. The upper doors had holes in them that you could see the hinges, they finally replaced them. I ordered glass to come in the doors which I never got till today July 10th. I ordered my cabinets and started January 30th 2009. Base for sink floor was wrong size and had to be replaced then came cracked and never did replace. Never finished the crown molding so I now have to get somewhere else because they never completed the job.Basicly they said my floor was uneven and molding would have to be custom. Well they...

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alanc says "Anderson Poolworks is the best Contractor we've ever used!" about Anderson Poolworks - - Sherwood, OR

alanc — Fri, 10 Jul 2009 05:37:39 GMT

When we hired Anderson Poolworks we expected to get a beautiful pool designed and built, and we were NOT disappointed. We first checked their references, then their history with the State Contractor's Liscencing Board (CCB), then signed their contract. We didn't stop smiling throughout the entire project. When we had any questions, they helped us understand what our options were, then delivered every time. We finished on time and on budget, which is a rarity with Contractors. After they finished, we hired them to service our pool bi-weekly, and their pool maintenance service is excellent as well.

We would definitely recommend Anderson Poolworks, and we would hire them to build our next pool without hesitation.

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LOWESHATER says "LOWES NIGHTMARE w flooring install" about LOWES - - Lincoln, NE

LOWESHATER — Sun, 05 Jul 2009 02:17:51 GMT

My NIGHTMARE with LOWES flooring install....

... and why I HATE LOWES

Requested flooring install from Lowes. They sub-contracted it to 3rd party. During installation was shocked to see amount of wood being wasted.

Did measurement myself and found Lowes to be over by 25%. Lot of money for the expensive glue down, wood install.

Went back to Lowes thinking that they will correct the wrongdoing. What followed was a nightmare with accusations and counter-accusations - Some statements made by the manager at Lowes - "Sir, This is how the industry measures...", "you will never be satisfied...", "you should have called us when they were throwing away the wood...", etc. etc. In the end I managed to get 10% of the amount back.

I now SHOP AT HOME DEPOT.

But if you ever do a florring install - do the research, try getting a 3rd party flooring installer and purchase wood at a discount retailer/internet, OR try the local stores who do the installation themselves, etc.

But AVOID LOWES like a plague....

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mjgriffin says "Fast, Friendy, and Fairly Priced!" about Arbor Tech Tree & Landscape, Inc. - Jason and Tom - Sauk Rapids, MN

mjgriffin — Wed, 01 Jul 2009 22:39:59 GMT

I live in Plymouth, MN and needed to remove 7 trees and 16 stumps as well as trim up two additional trees. I had several other companies quote, some of which showed up late for the consultation, weren't friendly, and came in much higher than Arbor Tech. Arbor Tech sent a rep, TJ, out for a quote at a time that was convenient for me. The rep showed up on time, was friendly/professional, and helped give advice on what work should be done and what work could wait. I accepted Arbor Tech's quote and asked them to come in the next day. They arrive on time again and completed the work in about 4 hours. Some of the trees were next to power lines, others between the neighbor's and my houses. Arbor Tech sectioned the trees, using extreme caution not to hit anything. When finished, they removed all the debris. All and all I can't say enough about how well they did and how great my yard looks. If you are looking for a landscaper around the twin cities and surrounding areas,...

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SabrinaHdo0c says "Allegiance did an outstanding job" about Allegiance Moving Solutions - - San Jose, CA

SabrinaHdo0c — Wed, 24 Jun 2009 16:35:01 GMT

Allegiance Moving Solutions,

I had a move on the 20th of June with Allegiance Moving Solutions. I wanted to take time to express how very pleased I am with your services. My main satisfaction was the professionalism of the four movers. Although the movers arrived 15-20 minutes late, they were very apologetic and got straight to wrapping my furniture. It only took the movers less than 3 hours to load my belongings. Once we arrived at my new townhouse, the unloading process seemed to be going by alot quicker. My original estimate was so what close to my final cost. I did grade Allegiance on the performance sheet, however, I do feel writing a review is much more helpful (as one of the movers said). This review is mainly to show my gratitude for such a great move. Thank you so much Allegiance Moving Solutions and please thank your moving staff.

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MrsSanchez says "Best Relocation Specialist's I Have Used" about Allegiance Moving Solutions - - San Jose, CA

MrsSanchez — Fri, 12 Jun 2009 20:53:58 GMT

Allegiance Moving Solutions was my choice of a relocation company. I was first overwelmed with so many companies contacting me by phone and e-mail. It wasn't unitl my husband and I sat down and compared companies that we came up with three movers. Allegiance and two other companies. When I spoke with Allegiance's sales manager Donna, I was immediately drawn by her scence of understandment and professionalism. Yes, their quote was a bit on the higher side, however, I would rather pay for professional services than anything else.

It was to my surprise the day before my actual move, a recieved a call from Allegiance confirming all my information. That was kind of them.

On the morning of my move, Allegiance movers arrived early. Although the paperwork part of the move seemed to take forever, the entire move didn't. I was relocated in my new home within 6 hours of moving. I felt very blessed everything turned out better than what I thought. I am grateful and felt Allegiance Moving Solutions...

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marina5 says "Do Not use Animal Control Specialists, Inc." about Animal Control Specialists, Inc - Steven Fullington - barrington, IL

marina5 — Fri, 05 Jun 2009 18:00:15 GMT

I called Animal Control Specialists, Inc. in BARRINGTON, ILLINOIS They are no specialists! I have a problem with racoon's going on my roof. They ensured me that they would get rid of the problem. $400.00 later and the problem is still evolving. I called them to come out again and they told me that there would be a charge again. They assured me that they would get rid of the problem, but when they did not they wanted to charge me again and this was in a matter of a month. No customer service what so ever. They rip you off. They at first told me that they would set a trap for the raccoons to go into. After the trap was empty for several days then the problem was gone. They caught 2 raccoons and then left the trap for 3 days and removed it, when I asked him about this he explained to me that 3 days is substantial. They should clothes down, because they do not provide the service that the say they would. Horrible company.Don Not Use THEM.

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marina5 says "Do Not use Animal Control Specialists, Inc." about Animal Control Specialists, Inc - Steven Fullington - Northbrook, IL

marina5 — Fri, 05 Jun 2009 17:55:37 GMT

I called Animal Control Specialists, Inc. in NORTHBROOK, ILLINOIS They are no specialists! I have a problem with racoon's going on my roof. They ensured me that they would get rid of the problem. $400.00 later and the problem is still evolving. I called them to come out again and they told me that there would be a charge again. They assured me that they would get rid of the problem, but when they did not they wanted to charge me again and this was in a matter of a month. No customer service what so ever. They rip you off. They at first told me that they would set a trap for the raccoons to go into. After the trap was empty for several days then the problem was gone. They caught 2 raccoons and then left the trap for 3 days and removed it, when I asked him about this he explained to me that 3 days is substantial. They should clothes down, because they do not provide the service that the say they would. Horrible company.Don Not Use THEM.

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kmmneatfreak says "cleans pretty good, but really heavy and complicated" about Kirby Sentria - - Cherryville, NC

kmmneatfreak — Thu, 14 May 2009 13:40:45 GMT

My husband and I were just fine until a Kirby salesman came to our house. We have only been married for 9 months so we are new to alot of things. He pressured us so much that we got the vaccum. It cleaned good, but it was heavy. I did not like how complicated it was to use. the only part that is easy was basic vaccuming. the kirby sentria is so expensive we felt guilty for getting the vaccum. My husband was so mad that we got pressured ino buying something we did not need or could not afford. I used it the night we got it and the machine was making clicking sounds and it cut off 2 times while i was trying to clean. the very next day we cancelled and feel so much better. our advice is tell kirby salesmen no!!!!!!

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dmlichnerowicz says "Professional, speedy, and quality service" about John Boyd Heating and Cooling - John Boyd - Oregonia, OH

dmlichnerowicz — Thu, 23 Apr 2009 02:44:52 GMT

When my air conditioning unit died in the end of June, my home warranty company referred me to John Boyd Heating and Cooling. When I contacted the company, the owner/operator, John Boyd, came to my home within 24 hours of contacting him. He had never previously worked with the home warranty company but handled all the communication with them to ensure that what needed to be repaired would be covered by my insurance. He was informative and provided me with several options. Since I am fairly ignorant about mechanics, he advised me on how to get the best value for the money I was going to have to spend. There was about a week wait to get the new furnace installed, but that was due to the insurance company's internal processes. As soon as the unit arrived at his office, he called me and arranged for the installation to occur during a time that was convenient for me. I felt comfortable enough with him personally to leave my back door unlocked while I was at work so he could access...

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bernardob says "So far, I've been very happy with this company." about Robert Maiolo - Friendly Plumber - San Francisco, CA

bernardob — Tue, 14 Apr 2009 20:53:17 GMT

So far, I've been very happy with this company.

Robert has always come to my house ON TIME and has offerred solutions to my many, many a problem (yep, I'm restoring a Victorian) to sometimes from what I can tell more of a loss in business for him.

One of my biggest problems is the fact that I've always had a huge water and electricity bill when I first bought this house. Because of financial constraints, I wasn't able to replace all the fixtures Robert have recommended me to replace as soon as possible, but slowly, I have made strides through the years. The amazing part is that my utility bills have gone down, not up all this time, so I know we're on the right track.

I highly recommend Robert.

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pammylbear says "Click-n-lock flooring on a budget." about Ikea - - Stoughton, MA

pammylbear — Sun, 12 Apr 2009 01:25:23 GMT

In the fall of 2008, we replaced our somewhat worn carpeting with Ikea's Tundra click-and-lock laminate flooring product. Five rooms of it, in fact. By the time my hubby was done, he was getting pretty good at it!

We looked at a lot of flooring before we decided to go with a laminate, and specifically with Ikea's Tundra line. They use the flooring throughout the store, so you get an idea of how well the flooring wears. That wasn't something we could see with other products. There isn't as big a variety to choose from with the Ikea flooring, but the choices worked for us. We wanted to basically practice with this flooring before we invested oodles of money on the really nice Mirage engineered floating floor we would have liked to put in. And I think we made the right choice, for us.

The instructions with the flooring are all pictures, but easy to follow. If you had a room that was a simple square or rectangle, installation would be fairly easy. We had a raised fireplace and a bump out...

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littlefrisco says "Great customer service and easy to manage" about Tiny Tots Diaper Service - - Campbell, CA

littlefrisco — Tue, 07 Apr 2009 04:51:09 GMT

Tiny Tots Diaper Service operates throughout the Bay Area (we are in the Hayward area) and they have so far been flawlessly reliable with their deliveries and pick ups. They have also been great on the phone at answering questions, getting my account set up, and getting me some replacement items the following delivery when they weren't included in my start-up batch. The service rep I've spoken with, Pam, was genuinely excited for my baby-on-the-way when I set up service, and she helped me set up the billing to my mother's address out of state without hesitation. She was even more excited when I called back to tell her we were home from the hospital and I was ready to start regular service. They offer helpful classes - some free, some with fees involved - and have a great how-to diapering video on their website. I love how convenient it is; it has really been a simple way for us to "go green" at home with our little one....

VictoriaNyy says "Punctual, professional service. Best in the biz!" about Pat Grogan - Pat The Plumber - Topeka, KS

VictoriaNyy — Tue, 31 Mar 2009 15:51:54 GMT

Having experienced Pat The Plumber's service firsthand several times I can tell you that they will always be my first choice. They have consistently showed that they are extremely knowledgeable, conscious of their surroundings(they wear the little booties) and generally are an agreeable bunch. Roger was my serviceman and wasvery courteous and polite, called me like ten minutes before they were due to tell me they were parked down the street waiting for me to give them the okay. After completing the necessary repairs I was not subjected to an extended commercial on their other services, they simply completed the job, had me verify the work, cleaned up, and left. They even checked in with me several days later to ensure I had no further questions or concerns. It has been awhile since a professional service like this has exceeded my expectations but Pat The Plumber did it then and again on several occasions. So, for your plumbing needs, including, but not limited to, sump pump work,water......

richardf34210 says "We do NOT recommend Anderson Poolworks!" about Anderson Poolworks - - Sherwood, OR

richardf34210 — Sun, 29 Mar 2009 05:44:59 GMT

Concerning the reputation of Anderson Poolworks out of Sherwood, OR I decided to do my own research. I've found out that Anderson Poolworks has a far worse reputation then I initially thought. They have many unsatisfied customers and several complaints with the Better Business Bureau and other regulatory agencies. I would definitely not recommend that anybody hire Anderson Poolworks to construct a swimming pool of any kind.

Furthermore, I signed a contact in June 2008 and my pool is still not finished. Only about 2 days of work is needed to complete, but Anderson Poolworks will not come out to finish. The quality of the work has been mediocre, and without me staying on top of them along the way, it would be horrible. Every single step has been delayed by Anderson Poolworks, and not by weather. They delay orders, then order the wrong parts, make excuses and then stop returning calls. I have a long list of issues with them which I will not outline here, but after going through this process,...

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