http://www.viewpoints.com/Automotive Fri, 29 Aug 2008 13:50:16 GMT Reviews about Automotive http://www.viewpoints.com/Discount-Tire-Naperville-IL-review-68642 Discount Tires (DT) has a service where if you buy your tires from them the rotation of those tires is free (until the tires last, of course). I am sure the reason they do that is that they want to sell customers another set of tires and based on my experience some stores/sales people push that pretty hard. — My frustration was that when I went to a DT store there was always a long wait. I also got the feeling that since they were not going to make money off me (I was there for a free tire rotation) I got put at the back of the line. At one store I went to I also felt as if the sales/service person was doing me a favor for changing my tires. — I seem to have found a solution. A couple of months ago, I made a reservation online before I went. (DT has a nice, easy to follow website.) When I got to the store, since I had a reservation I got priority in the service - they took my car in right away and I was done in 15 to 20 minutes. Even more, the... Fri, 29 Aug 2008 13:50:16 GMT http://www.viewpoints.com/Discount-Tire-Naperville-IL-review-68642 JD01 5 http://www.viewpoints.com/Loves-Tire-Goodyear-Valrico-FL-review-fb676 Scott and Don both got on a first name basis with me quickly.   They truely belive in customer service.  I have been a customer for 2.5 years now.  I've always been treated fairly.  —  I've bought tires, brakes, oil changes, and tire repairs there.  They rotate my tires for free with the oil changes! — ... Mon, 25 Aug 2008 20:30:51 GMT http://www.viewpoints.com/Loves-Tire-Goodyear-Valrico-FL-review-fb676 jmm54 5 http://www.viewpoints.com/Sears-Repair-Complaint-Bowie-SC-review-dc0f10 I have a service protection plan and have had it for many years. Now Sears has decided that since I live 30 miles out of Dallas, they will only come to my location on Mondays. I paid the FULL price for my protection and find this unacceptable. No mention ever was made that full price from me meant half service from Sears. Now I will be without television, a 50 inch DLP Samsung for almost a month. I paid 2700.00 for this set and have had many, many repairs on it. Sears seems to just blow it off as a cost cutting issue, yet any town in the metroplex of the Dallas/Fort Worth area is 30 miles from the service department. Every time I call about this, the service representative hangs up on me or the "friendly" automated system cannot get me to a "live" person. I have been a loyal and consistant shopper of Sears for over 35 years. Look up my spending habits. I spend alot of money to receive the best Sears has to offer. — I am not satisfied with the quality of the repair... Mon, 18 Aug 2008 21:29:02 GMT http://www.viewpoints.com/Sears-Repair-Complaint-Bowie-SC-review-dc0f10 Searssucks 1 http://www.viewpoints.com/Ron-Westphal-Chevrolet-Oswego-IL-review-700f5 This place made me so mad. This is the dealer that financed our cars we bought from Tri Star. While my husband was changing his battery (read the review from Tri Star) I had to run over to Westphal with the baby to sign the financing papers. A lady approached me and asked if she could help me. I told her I was looking for Dan. She asked my name and I gave it to her first and last. She came out of Dan's office and asked me if he was expecting me. When I said, yes, that I was there to sign some financing papers, she said that he was on a call and would be with me in a minute. Then his name came over the speaker for another call and she laughed and said, "okay maybe a few minutes". So there I stood in the middle of the showroom waiting for Dan, holding my 12-month baby. The showroom was warm and I was sweating from holding this wiggly little baby and rocking back to transfer the weight so my back doesn't give out. Keep in mind there were 4 guys in the showroom that would look over... Fri, 15 Aug 2008 13:40:04 GMT http://www.viewpoints.com/Ron-Westphal-Chevrolet-Oswego-IL-review-700f5 Roxann831 2 http://www.viewpoints.com/Tristar-Motors-Aurora-IL-review-20b72 My husband and I just bought 2 used cars from there yesterday. —         BAD EXPERIENCES —... Thu, 14 Aug 2008 20:39:28 GMT http://www.viewpoints.com/Tristar-Motors-Aurora-IL-review-20b72 Roxann831 1 http://www.viewpoints.com/Shell-Gas-Station-All-locations-US-review-c0726 this review is for the location at:  11574 santa monica blvd., los angeles, ca 90025, 310.477.5949 after being closed for construction for about a year, shell has re-opened and now it's better than before.  not only do they have gas, but now h2 as well.  this shell is only the 2nd in the united states and the 1st on the west coast to provide gasoline and hydrogen in a retail format.  this shell is conveniently located just a few blocks away from the 405 so i can make a quick stop here before getting on the freeway to head home. —... Mon, 11 Aug 2008 20:09:00 GMT http://www.viewpoints.com/Shell-Gas-Station-All-locations-US-review-c0726 AlmondJoy2475 4 http://www.viewpoints.com/Family-Auto-Las-Vegas-NV-review-05dc2 I took my Subaru in for repairs a couple of months ago.  I am single mother of an 19month old baby.   I do not make  a lot of money and I am doing everything on my own.   I was having trouble getting my car to pass smog and a friend of mine recommended that I take my car into his mechanics, so I did just that. I was told that I had a great motor and nothing was wrong with the vehicle. That the only thing that needed to be done was to have an oil change and a tune up and to replace the spark plugs all together and it would pass smog. So, I paid the money and went to pick it up later that day and was told that they guaranteed that it would pass smog.  I took it later that same day to have the smog done on it and  it failed big time.  So, of course I took it back.   Then I was told that it was an electrical problem and I paid another $600.00 for the repairs and was guaranteed again that it would pass this time.  So, it failed... Mon, 11 Aug 2008 19:15:56 GMT http://www.viewpoints.com/Family-Auto-Las-Vegas-NV-review-05dc2 chocolatemom 1 http://www.viewpoints.com/Fletcher-Jones-Volkswagen-Chicago-IL-review-05153 After the battery in my Volkswagen died it was somewhat of a process to figure out exactly why it had failed. I eventually figured out that it may have been a problem with my trunk, which wouldn't shut (causing the light to remain on and drain the power). I brought it into the Fletcher Jones Volkswagen and mentioned that it may or may not be the trunk that is causing the problem. They told me it would cost me $200 to diagnose the problem. This amount didn't include any servicing to my car and to fix the problem it probably would have been about $300+. Since this seemed to be a huge rip off to me I told them not to do anything to the car and took it to a small auto repair shop. They fixed my trunk latch for $45 and tested the battery to be sure that it was in fact the trunk causing the problem! If you are not under warranty stay away from this dealership!... Wed, 06 Aug 2008 16:41:48 GMT http://www.viewpoints.com/Fletcher-Jones-Volkswagen-Chicago-IL-review-05153 Courtney11 3 http://www.viewpoints.com/Automart-Superstore-Chandler-AZ-review-17615 My Honda was on it's last leg after owning it for 11 years.  I ended up at Automart Superstore and purchased a 6 month old Nissan Maxima with 15,000 miles.  The pricing was great...when I got home I checked the dealer value on it and saved about $6,000 at the Automart.  The staff is friendly and very down to earth, plus they know cars.  I was actually looking at a different vehicle that was more expensive and after chatting with them, they felt that the Nissan is a better match to my lifestyle.  I have had no problems with the car that I have owned for 1.5 years now and have referred my mother and my sister to Automart.  — — Their service department is great too.  I had gotten a coupon for an oil change and tire rotation from a big name company and after the service was completed, they told me I had two cracked belts.  They wanted $140 for parts and labor.  I called the service department at Automart and brought the car... Thu, 31 Jul 2008 15:29:27 GMT http://www.viewpoints.com/Automart-Superstore-Chandler-AZ-review-17615 melrose39 5 http://www.viewpoints.com/Don-Jackson-Mitsubishi-Union-City-GA-review-f4b94 When the time came to buy a used vehicle, I decided to go online and look through our insurance company, USAA. I found a great value in a 2007 Mitsubishi Outlander and was impressed with how quickly I was contacted. The sales rep, Spencer Williams,  was a wonderful help and let me know he was available if I had any questions. He didn't bug me or hassle me. He quickly answered my calls and was not pushy in any way. The deal I got was fantastic, well below the market value. I brought the vehicle back in to be detailed and it was done well and in a timely manner. I highly recommend Don Jackson Mitsubishi. They have a great inventory and are very easy to work... Tue, 29 Jul 2008 19:54:49 GMT http://www.viewpoints.com/Don-Jackson-Mitsubishi-Union-City-GA-review-f4b94 campertmb 5 http://www.viewpoints.com/Southwest-Kia-Dallas-TX-review-e3a45   I bought a 2008 KIA Spectra SX from Southwest KIA on 7/1/08 and I love this car. I live an hour and half east of Dallas so I called Southwest KIA the weekend before I bought my car to speak to a salesman and ask any questions I had without having to make the long drive.  At this point I still wasn't sure that a KIA was what I wanted.  I had it narrowed down to the KIA Spectra, Toyota Corolla, Chevy Cobalt, or Mazda 3.  I commute three hours a day for work and I needed a car with really good gas mileage, but affordable enough that I didn't mind racking up the miles on it. I was leery of the KIA in the beginning of my search for a car because of all the negative information I had heard years ago when they first came out.  After a lot of research I've learned that KIA has come a long way with the quality and dependability of their cars.  After talking to Garry several times, I agreed to come test drive the car.  He assured me that if I would just give... Tue, 29 Jul 2008 15:03:39 GMT http://www.viewpoints.com/Southwest-Kia-Dallas-TX-review-e3a45 LaraC 5 http://www.viewpoints.com/Sears-Repair-Complaint-Bowie-SC-review-c8232 I have never had such a frustrating experience as I have had while trying to deal with the Sears Repair Department.  My washer has been out of commision for more than two weeks and I FINALLY had an appointment for this morning from 8-12.  I took the day off and sat here and waited...and waited...and waited.  At 12noon, when a technician still hadn't appeared, I called the customer service department who told me they would send a message to the repairman and that I was next in line.  Bad enough that I had already been sitting here for four hours, but he didn't call, nor did he show up by 2pm.  I called again, and after getting transferred around and having to do the usual repeat of all my pertinent information two or three times, I was told that I was not next in line that there were now at least two other people ahead of me.  I had to go pick up my kids and was told that if I wasn't home that he would not wait, but would leave and I would have to... Mon, 28 Jul 2008 21:11:42 GMT http://www.viewpoints.com/Sears-Repair-Complaint-Bowie-SC-review-c8232 MomtoTwo9396 1 http://www.viewpoints.com/Valvoline-Instant-Oil-Change-Aurora-IL-review-af041 I went to the Valvoline in Aurora. It was such an amazing experience. The manager, Jim, was very helpful and knowledgable. After going to Jiffy Lube I was scared of feeling pressured to buy more services but that wasn't the case AT ALL. He explained to me what was recommended for my car but didn't pressure me to do it at all. The prices were decent. The wait time was reasonable. I think I might come back to this store every time now.... even though I live all the way in Brookfield. I have never felt more at ease with a service station... Wed, 16 Jul 2008 19:53:33 GMT http://www.viewpoints.com/Valvoline-Instant-Oil-Change-Aurora-IL-review-af041 Roxann831 5 http://www.viewpoints.com/Midas-Muffler-Flint-MI-review-1d3a3 I had my 1996 Ford Windstar towed to the Midas Muffler Auto Service, on Miller Rd. in Flint MI., because it was overheating. — They replaced the thermostat and gasket for approximately $100 parts and labor.  I thought the cost was reasonable at the time so I went ahead and had a tuneup and oil change and lube job at the same time. — The next day it began overheating again and once again, I had to have it towed back to their location.  They had my vehicle for the day, and I was informed it was ready to go. — The next day it overheated again, so back to the shop it went for the third time.  I had to use up one more tow. —  This time, they advised me that they thought it might be the transmission cooling lines which they said they don't repair.  I asked them if they knew of a place that could fix it, and they had it towed to a full service garage. — I was advised the next day that the engine block had cracked.  Being... Thu, 10 Jul 2008 04:50:57 GMT http://www.viewpoints.com/Midas-Muffler-Flint-MI-review-1d3a3 grannyapple6 1 http://www.viewpoints.com/Hennessey-Honda-Woodstock-GA-review-aef91      I spoke to the service department today and explained the nature of the problem with my Honda.  Immediately, I received a curt explanation that I could bring my auto in and leave it for the day.  I do not know whether Wayne was too busy to take my call, (or whether he did not like his job) but he did not seem too interested in the details of the problem.  When I asked if transportation was available to take me home, he explained that a courtesy service was provided for anyone who lived within 10 miles.  When I told him the city where I live (less than 10 miles) he just reiterated the same "a service will be provided within 10 miles, otherwise, you can rent a car from us." — He pulled up my records and said I was "not a regular customer."  (I had already explained to him that my auto gets regular preventative  maintainence and did not have problems.  He then said I should have brought my Honda in for maintainence,... Tue, 08 Jul 2008 21:34:56 GMT http://www.viewpoints.com/Hennessey-Honda-Woodstock-GA-review-aef91 Georgiagal 1 http://www.viewpoints.com/Honda-of-Lisle-Lisle-IL-review-92973 1. Z.Ali is the worst salesman...Decided to sit down and talk numbers with us without even showing us the car and offering a test drive. When my wife asked how the SI looked...all he said was that it looked like a Civic EX. He also denied giving us an offer of $50 over invoice, but what he didn't know is that we saved it on our voicemail. — — 2. We were waiting in the showroom for 15 mins but noone offered us any assistance. So we left but came back 5 days later because Lee and Erik offered to make things right. — — 3. The finance guy, Vic, lied to us about the Gap insurance. He said we need it to purchase it unless we have money down on the car. Pretty  much saying that if we didn't purchase it, we can't take the car home. The next day, I called where we financed through (American Honda Financing) and they denied it. It was an option and not required. So I talked to Vic on the phone and at first he tried to defend his claim but then caved and and... Tue, 08 Jul 2008 16:16:41 GMT http://www.viewpoints.com/Honda-of-Lisle-Lisle-IL-review-92973 civicsi08 1 http://www.viewpoints.com/Culver-City-Smog-Center-Culver-City-CA-review-3fe85 i received a vehicle registration renewal notice that reads that a smog certification is required.  so with that, i turned to my laptop and logged onto yelp to do some research.  luckily i came across the culver city smog center which had 5 stars based on 5 reviews.  i called the place to ask if i needed to make an appointment.  none needed.  cool!  so, saturday morning my bf and i brought my vehicle in.  the whole process was fast.  we were in and out in 15 minutes.  it was great!  the only thing that might possibly make it more appealing is if they offered cookies and milk or something while you wait...although, the service was so fast that you might not even have time to enjoy the snack. — — mr. song was nice and helpful.  the grand total was $34 ($ for smog test + certificate + transfer fee).  my vir read:  comprehensive visual inspection = pass.  functional check = pass.  emissions test =... Thu, 19 Jun 2008 16:32:58 GMT http://www.viewpoints.com/Culver-City-Smog-Center-Culver-City-CA-review-3fe85 AlmondJoy2475 5 http://www.viewpoints.com/Granite-Mountain-Harley-Davidson-Conyers-GA-review-15e62 Granite Mountain Harley-Davidson is located near my home in beautiful Conyers, Georgia, a suburb of Atlanta. — — Granite Mountain is a full service dealer with plenty of new and used Harley-Davidsons in stock for your perusal as well as a service department, a parts department, and motorclothes department. — — The showroom has a full array of Harley's from each family, including the Touring, Softail, Dyna, and Sportster with a full array of optional equipement and color schemes. You can really get lost looking at the luscious paint jobs and chrome accessories and the staff is willing to let you look to your heart's content. — — I chose a Springer Softail 88 cubic inch cruiser and the staff helped me painlessly acquire it with little to no hassle. Financing and insurance through Harley-Davidson is also offered, just ask Jack and he'll be glad to arrange it for you. — — The Service department will install any accessories you... Wed, 18 Jun 2008 16:50:48 GMT http://www.viewpoints.com/Granite-Mountain-Harley-Davidson-Conyers-GA-review-15e62 GeorgeChabot 5 http://www.viewpoints.com/Cherry-Hill-Dodge-Cherry-Hill-NJ-review-87783 I went to this dealer for a purchase after a very extensive search.  This dealer had the make, model and year of the vehicle I was looking for.  I was thrilled!  Unfortunately, that didn't last long.  As soon as I paid (cash) for the vehicle, they wouldn't even put gas in it.  They were trying to get me to drive off the lot with an empty tank!  I told the salesman that was unprofessional and he gave me $20.00 out of his pocket and said "that's all your gonna get".  The vehicle was supposed to come with a year subscription to Sirius Satellite.  When I got home and called Sirius, the account was in another persons name that lived about 40 miles from me.  I called the dealership and was told "the vehicle may have been given to someone for a while".  Well that person activated the Sirius account several months before I purchased it and was about to expire.  I was told when I bought the vehicle that it was used only by a manager... Wed, 11 Jun 2008 00:10:47 GMT http://www.viewpoints.com/Cherry-Hill-Dodge-Cherry-Hill-NJ-review-87783 mysticstarfish 1 http://www.viewpoints.com/Advance-Auto-parts-Lilburn-GA-review-687a4 its my favorite by far and cheaper than all the other auto parts store.i go to it every weekend and would recommend it to anyone.the staff is very helpful and willing to go that extra mile for there customers satisfaction.give the place atry and you won't be sorry,or just go in and browse the place.i think you will enjoy  it very... Mon, 09 Jun 2008 03:11:44 GMT http://www.viewpoints.com/Advance-Auto-parts-Lilburn-GA-review-687a4 averymcc 4