http://www.viewpoints.com/aboutme/borknone Wed, 06 Feb 2008 11:51:38 GMT Reviews by borknone http://www.viewpoints.com/Dell-Service-plans-Warranties-review-12530 When i bought my new computer 2 yrs ago. i was very apprehensive about buying the total care package.<br/>But i decided to buy one, and to this date have used it twice. <br/>Once when the DVD player stopped working they cam and put a new one in did not cost me anything.<br/>the second time i was sitting by the pool in the back yard and one of my grandkids had a accident. lets say there was nothing salvageable about it. <br/>and dell  service rep.  called the repair house. I sent it to them, and with in a week had it back<br/>and it looked like a new on did not have any of my info but the hard drive was also not salvageable. again did not cost me a thing.<br/><br/>it is now out of warranty and i have give n it to my grandson. and i bought a new dell with the total  care package.<br/><br/>again it is wort every penny. and hopefully i will not have to use it this time. <br/><br/><br/>... Wed, 06 Feb 2008 11:51:38 GMT http://www.viewpoints.com/Dell-Service-plans-Warranties-review-12530 borknone 5