http://www.viewpoints.com/aboutme/blackmanx Fri, 14 Dec 2007 18:15:12 GMT Reviews by blackmanx http://www.viewpoints.com/Celebrity-Cruises-Mercury-review-9e391 <p> </p><p>I would start this review with the observations that either you love cruising or you don't.  I now know I don't love cruising, but despite this, I would expect any cruise line I traveled on to treat me with respect, to apologize when service is not up-to-par and to (at least) try to retain me as a customer no matter what my feelings on cruising are. </p><p>It seems clear Celebrity does not agree. </p><p>Our story: After hearing about the great experiences our "cruising friends" related, we anticipated that our first "cruise experience" would be (basically) good. However, from the start a number of elements, most of them small and some, but not all out of Celebrity's control ruined the experience:</p><p>- Our story begins with the failure to notify us that our luggage would not be delivered to our cabin until almost 10 pm the first day. While I realize the need to screen luggage is critical now-days, the least Celebrity could do, would be to notify us of the delay (we were told the luggage would be brought...</p>... Fri, 14 Dec 2007 18:15:12 GMT http://www.viewpoints.com/Celebrity-Cruises-Mercury-review-9e391 blackmanx 1