http://www.viewpoints.com/aboutme/beegers Wed, 03 Dec 2008 00:36:54 GMT Reviews by beegers http://www.viewpoints.com/Dollar-Rent-A-Car-review-79523 I book the cars, hotels and airlines for our company travelers.  In all of my experience, I have never been so exasperated with Dollar.  Not only did they promise me a certain rate for a traveler, when the individual got to the counter, the person at the desk refused there reservatoin and was down right rude about it.  Not an ounce of businesslike attitude.  I tried for 3 hours to work it out with them over the phone by calling their customer service, the desk where my traveler was standing and any other number I could find only to be told they did not want to help me and management could do nothing to solve the problem.  I will never book with them again, no matter how good a deal they are offering.  For me, service is what pays.  I called Hertz (normally the most expensive) and explained the situation.  They matched Dollar's rate and then upgraded my traveler.  They were waiting with keys in hand when he arrived.... Wed, 03 Dec 2008 00:36:54 GMT http://www.viewpoints.com/Dollar-Rent-A-Car-review-79523 beegers 1