Reviews by Momof6

Momof6 says "I think this might be a winner" about Bounce Dryer Bar

Momof6 — Sat, 17 Oct 2009 17:58:28 GMT

I received a sample of the Bounce Dryer Bar a few weeks ago. I was a bit skeptical at first since I had tried "in dryer" softener products before many years ago as was not too happy with the way they performed. This time, however, I think we might have a winner. I like the convenience of the dryer bar. I usually purchase unscented sheets, so I was a bit worried that the scent would be overwhelming, especialy when I first took it out of the package. But it has not been. It does a nice job softening....I usually use a half a dryer sheet and find its plenty. I don't do many loads of laundry in a week any more - usually only 3 - so it will be a while before I am really sure about this product, but, so far, so good! The only thing that may hold me back from purchasing it will be the price. I have not looked in stores yet to see how it compares to dryer sheets.

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Momof6 says "Tracfone not recommended - poor customer service,no coverage " about Tracfone - prepaid plan Cell Phone

Momof6 — Wed, 24 Dec 2008 19:08:51 GMT

I would not recommend Tracfone to anyone.....I used to be very happy with their coverage and service but since I got my new phone from them I am not able to get service in places like Minneapolis MN; Chicago, IL, Nashville, TN. Everytime I call for help they put me through the same ordeal and then try and tell me that where I am calling from has no cell phone coverage! Give me a break! And they just don't try to work with me to solve the problem.
After 4 unproductive phone calls I finally e-mailed them and got a "Canned" answer about trying to use the phone in non-cell covered areas....they apparently didn't even read my e-mail that said where I was trying to get coverage. I am sick of the hassel and plan to find a new pay-as-you-go provider....

Momof6 says "Sears heating & cooling - very hard to get help after sale" about Sears Home Appliance Warranty Service

Momof6 — Thu, 11 Sep 2008 12:27:41 GMT

We had Sears install a new furnace and air conditioner in our home. The salesman was nice enough but I didn't really like the high pressure of having to make our decision the day he was there. We had it installed and all went well, but a month later there is water on the floor by the furnace and we then started having problems getting someone out to check out the problem. The numbers on the business card the salesman gave us no longer work (that worries me). We finally got through to someone at Sears and they said they would send someone out. Of course no one came, so we had to contact them again and again. Then when whoever it was called to set up an appointment, they were rather rude. The repair person finally came and is claiming that the water is coming from the water heater! Well the water heater is no by the furnace and we have seen the water dripping from the furnace, so we are not satisfied with what he told us. Don't know what to do now....so hard to get good......

Momof6 says "unreliable" about Tracfone

Momof6 — Tue, 12 Aug 2008 23:15:23 GMT

We have had a Tracfone for several years and were very happy with the plan since we only wanted it for "on the road" calling and brief messages. Lately, however, we have been very disappointed in the service....we simply don't get any service! As soon as we are more than 50 miles from home we get a message that says"searching for network" and it never does find a network. This has happened in areas where we know there is service available (like the Minneapolis airport area). I called from home to discuss the problem and was told to call back when I was somewhere where I was not getting service, so I did that and they still could not figure out the problem and I was told to call back again some time...well, I travel a lot and its very inconvenient to have to find a pay phone (land line) to make a half hour+ phone call. And meanwhile I am on the road without any service. Recently I traveled from Minneapolis to Milwaukee and had no service all the way, had sporatic service just north......

Momof6 says "They listened and they helped remove charges from my card" about Discover - Credit Card

Momof6 — Tue, 24 Jun 2008 00:06:50 GMT

I was having problems with 123 InkJets (I wrote a review on them too). Charges were made to my credit card and no merchandise arrived and I was unable to contact the company. In desperation I called Discover and within minutes they had removed the charges from my card.
I appreciate that there is a live person there 24/7 to help out no matter what the problem. I had to call one time when my son lost our card.... the card was cancelled immediately. Another time when I had sent my payment on time but apparently it did not get there in time and I had finance charges added, I called and they dropped the finance charges. So far they have been easy to work with and have given very good customer service.
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Momof6 says "I will never deal with 123 Inkjets again...update" about 123inkjets

Momof6 — Mon, 05 May 2008 21:01:56 GMT

I received e-mail offers from 123 Inkjets. Since I had done business with them before and had been satisfied, I ordered again, but THIS time it has been very unsatisfactory. First, I ordered, but did not receive any kind of acknowledgement and I checked a week later and my credit card had not been billed and when I went to their website there was no order listed. I figured that for some reason it had not gone through, so I ordered again. A few days went by and this time I did receive an acknowledgement but when I went to the web site wondering why it was taking so long for me to receive my order, I discovered that I now had TWO orders. So I called customer service and was told it was not possible to cancel one of the orders. I told them that I had never even received an acknowledgement of the first order, was told to hang on and then was told that the order would be cancelled. Then a few days later I received TWO e-mails stating that "they had noticed" a duplicate order and wondering......

Momof6 says "Never again!" about FTD

Momof6 — Sat, 15 Dec 2007 14:04:52 GMT

I will never again order online from FTD. They delivered the flowers three weeks early, did not call first, as asked to do, and simply delivered to the apartment complex office. By the time my daughter found out the flowers were there and the office was open so she could pick them up, they were pretty wilted. When I contacted FTD about the problem, they said they would make it right by delivering new flowers on the date specified, but that date came and went and nothing happened. When I contacted them again, I received no reply. I contacted them one last time and never heard back. That's pretty poor customer service. I will go with some other company from now on....