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    <title>Reviews by MadDan</title>
    <link>http://www.viewpoints.com/aboutme/MadDan</link>
    <pubDate>Thu, 27 Mar 2008 18:32:19 GMT</pubDate>
    <description>Reviews by MadDan</description>
    <item>
      <title>MadDan says "It's too bad Dr. Marks' office staff are incompetent." about Kellyn Marx - Northwestern Memorial Physicians Group - Chicago, IL</title>
      <link>http://www.viewpoints.com/Kellyn-Marx-Northwestern-Memorial-Physicians-Group-Chicago-IL-review-ead75</link>
      <description>When&amp;nbsp;I arrived&amp;nbsp;for my&amp;nbsp;appointment&amp;nbsp;I was told that I didn't have one, despite the fact that the previous week, by phone, an office member verified the date.&amp;nbsp; I was told that I would be able to be squeezed in between appointments&amp;nbsp;the Dr.&amp;nbsp;had at 2pm and 3pm.&amp;nbsp; I waited until 3:40pm, at which point I watched a scheduled patient arrive and be seen for her 3:30pm appointment.&amp;nbsp; I inquired as to when I might be seen and was asked if I had an appointment.&amp;nbsp; The office staff had no clue who I was although I had been waiting not 3 feet from the desk for over an hour.&amp;nbsp; I was then told that they had hoped that someone would miss their appointment so that i could be seen.&amp;nbsp; I was then informed that I could be seen for sure that day after all the scheduled appointments, possibly at the end of office hours.&amp;nbsp;  &amp;mdash; It is a shame that a talented physician should have to staff their office with persons incapable of scheduling... </description>
      <pubDate>Thu, 27 Mar 2008 18:32:19 GMT</pubDate>
      <guid>http://www.viewpoints.com/Kellyn-Marx-Northwestern-Memorial-Physicians-Group-Chicago-IL-review-ead75</guid>
      <dc:creator>MadDan</dc:creator>
      <rating>1</rating>
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