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    <title>Reviews by Jmaz</title>
    <link>http://www.viewpoints.com/aboutme/Jmaz</link>
    <pubDate>Fri, 27 Mar 2009 04:35:16 GMT</pubDate>
    <description>Reviews by Jmaz</description>
    <item>
      <title>Jmaz says &quot;Customer Service?  HA HA HA&quot; about Wells Fargo Home Mortgage</title>
      <link>http://www.viewpoints.com/Wells-Fargo-Home-Mortgage-review-1a8c3</link>
      <description>&lt;p&gt;My husband and I went with Wells Fargo to buy our first house. &lt;/p&gt;&lt;p&gt;We offered 26% down, both have excellent (&amp;gt;800) credit scores, no debt, and steady jobs with a low debt-to-income ratio.&#160; Basically, we are the perfect loan candidates.&lt;/p&gt;&lt;p&gt;Yet, it's taken over 90 days and it looks like Wells Fargo may still fail to complete our loan documents in time for close.&#160; &lt;/p&gt;&lt;p&gt;The whole pitch they gave us was that they were reliable and would close on time.&#160; HA.&#160; Our guy was COMPLETELY unresponsive until I asked if he was too busy to handle our loan, and whether we should work with someone else.&#160; After that, he started responding to emails, but always, it was with empty promises that everything was on track and ready to go.&#160; Then, surprise, surprise, at the last minute, he'd need another copy of this or that statement.&#160; We'd hear nothing for days, I'd write to check in, and then he'd suddenly remember needing a copy of something.&#160; Ridiculous.&#160; It was pretty obvious that we were on the back burner until...&lt;/p&gt;... </description>
      <pubDate>Fri, 27 Mar 2009 04:35:16 GMT</pubDate>
      <guid>http://www.viewpoints.com/Wells-Fargo-Home-Mortgage-review-1a8c3</guid>
      <dc:creator>Jmaz</dc:creator>
      <rating>1</rating>
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