http://www.viewpoints.com/aboutme/Grannycrow Mon, 05 May 2008 22:47:05 GMT Reviews by Grannycrow http://www.viewpoints.com/Sleep-Number-Bed-Select-Comfort-review-4d7d1 Recently, I heard a news report regarding Select Comfort beds having mold issues.  We have had a king size pillowtop 5000 for 6 years and been quite satisfied.  After hearing this report I immediately unzipped my mattress cover and discovered there was mold on the foam cushion as well as the air chambers.  The next morning I called Customer Care with great concern as I expected them to tell me the warranty didn't apply  and I would have to purchase a new foam comfort pad and air chambers.  Plus I was experiencing sinus problems this winter that I'd never had before and wondered if it was due to the mold.  After explaining the problem to the customer service rep, she immediately stated that they would send me a new pillowtop, new foam comfort pad, both air chambers & the center foam wall "overnight" with no shipping charges.  Select Comfort was true to their word!  The only item they requested be returned was the old pillowtop and they sent a prepaid UPS shipping label to return...... Mon, 05 May 2008 22:47:05 GMT http://www.viewpoints.com/Sleep-Number-Bed-Select-Comfort-review-4d7d1 Grannycrow 4