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    <title>Reviews by Ejli</title>
    <link>http://www.viewpoints.com/aboutme/Ejli</link>
    <pubDate>Sat, 18 Apr 2009 21:45:27 GMT</pubDate>
    <description>Reviews by Ejli</description>
    <item>
      <title>Ejli says &quot;.Poor customer service for disputes&quot; about Bank of America</title>
      <link>http://www.viewpoints.com/Bank-of-America-review-ef512</link>
      <description>&lt;p&gt;Bank of America will not accept a written&#160; or email dispute.&#160; I was in the hospital and had 3 separate problems that occured while trying to do business through the internet.&#160;&#160; I sent two emails outlining the problems,&#160; I used the interactive chat to summarize the situation and the problems and then hand delivered a written outline and detailed summary of the problems that had caused improper fees and account problems.&#160; I was in the hospital in February,&#160; May, and December.&#160;&#160; I began the disputes in the summer of 2008 and have had no response.&#160; My wife and I are disabled and&#160; have had consistent problems with the internet and the Bank.&#160; It seems that they are incented to not solve the problem.&#160; We have waited hours on the phone when trying to settle problems and&#160; we have had several consistent incidents where our understandings and our discussions undocumented or incorrectly documented.&#160; Our income is limited and we cannot afford to keep very much money in our checking account;&#160;...&lt;/p&gt;... </description>
      <pubDate>Sat, 18 Apr 2009 21:45:27 GMT</pubDate>
      <guid>http://www.viewpoints.com/Bank-of-America-review-ef512</guid>
      <dc:creator>Ejli</dc:creator>
      <rating>1</rating>
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