http://www.viewpoints.com/aboutme/Cathy324 Tue, 21 Apr 2009 20:33:46 GMT Reviews by Cathy324 http://www.viewpoints.com/Summer-Infant-Handheld-color-video-monitor-review-1dea5 <p>I bought this about 20 months ago, and from the time I got it there was on/off static.  Which is REALLY annoying when you're trying to sleep.  I got to the point where I would turn it off at night.  Then I noticed the unit getting abnormally hot.  I woke up one morning to find it melted, and still sucking power from the wall.  I called Summer and was told it was my fault.  (Not the case.)  They said they would send me a refurbished unit for $70.  Fine.  11 days later the replacement arrived - and it was packaged poorly.  It was visably used (scratches all over it), and this one didn't work either (just white fuzz on the screen and constant static).  When I called Summer, they were insincere in their efforts to correct the problem. Honestly, that's what upsets me the most - treating the consumer like a burden.  They said I would have to return this broken unit, and when they received it (i.e. another 11 days), they would send me another one.  Which means it'll probably take them up...</p>... Tue, 21 Apr 2009 20:33:46 GMT http://www.viewpoints.com/Summer-Infant-Handheld-color-video-monitor-review-1dea5 Cathy324 2