Bob20002000 says "they will automatically renew your account without authorization" about XM Satellite Radio

Bob20002000 — Fri, 29 May 2009 16:09:55 GMT

XM radio does not have good customer service. I had a 3-year subscription, and a few months ago my unit stopped being authorized before my subscription ran out. 2 long calls with their customer service did not help, so I told them to cancel my service.

Now they believe that I owe them money because they automatically renewed my service- even though I cancelled it. It took much yelling to get the renewal cancelled. I would never, ever use them again.

Internet radio will soon be available in cars everywhere, so I will just wait for that and XM can go away. My IPOD gives me all the music I want anyhow.

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Reviews by Bob20002000

Bob20002000 says "they will automatically renew your account without authorization" about XM Satellite Radio