http://www.viewpoints.com/aboutme/AngierNC Wed, 26 Nov 2008 23:38:14 GMT Reviews by AngierNC http://www.viewpoints.com/Kenmore-Washing-machine-model-2962-review-1b901 On the first washer load, the machine leaked water all over the floor.  The water was gushing out of the top center of the rear panel - probably a cracked water valve or incorrectly installed hose or valve.  A call to the Sears store got us a "shouldn't be leaking" response and of course the usual suggestions about leaking hoses, etc.  If you buy this machinel, I suggest you place it somewhere next to a floor drain for its initial shakedown.  Our first Kenmore lasted over 20 years.  This one lasted about 20 minutes.  The Sears store says over a week to replace it.  We demanded our money back and got it.  Not we have to wait for a few days for them to come and get it so we can get a new one in place.  Avoid this Kenmore garbage at all costs!... Wed, 26 Nov 2008 23:38:14 GMT http://www.viewpoints.com/Kenmore-Washing-machine-model-2962-review-1b901 AngierNC 1