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I have suffered from acne since I started puberty 7 years ago at 14 years old. Several dermatologists have tried several different treatments that included the controversial Acutane pill, dry ice treatments, and even some clinical trials. Nothing seems to affect my breakouts. So, I decided to go ahead and fork over the cash for the 30 day trial of the Proactive 3 step treatment.
After the first week, I noticed no results. My face felt very slimy after each treatment. When the product was used up and my 30 days over, I am seeing worse breakouts than before. Also, I have never had blackheads before, but since I started Proactive, I am having trouble with those now too.
I called customer service to cancell my subscription (if you don't cancel they will keep sending you product and billing you for it once per month) and the woman argued with me about my cancellation. She said that it often takes 6 weeks to notice any improvment with Proactive. Well, a 30 day trial doesn't reall help then does it? I simply told her that I was very unhappy with the product and to remove me from the subscription immediately. After a little more protest, the woman agreed. Sheesh, I had no idea this company did business like this.
I will not be doing business with these people in the future.