jubilee joe's - hoover, AL

jubilee joe's - hoover, AL Review


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hoover, AL



Overall 1.00 of 5 (by 1 user)
 




reviewer
anna12377
vestavia hills, AL

jubilee joe's was the most awful restaurant experience ever!

1 star rating

married, seafood lover, an online shopper, avid reader

AUG
12
2009

jubilee joe's - hoover, AL — 

Since my step-daughter was with her mom on Mother's Day, my husband offered to take me out for a special Mother's Day lunch, at my choice of restaurants. Being from New Orleans, I was craving good boiled crawfish. We decided to try a new place we had heard of called Jubilee Joe’s. We read some good reviews and were looking forward to finding a good place for all-you-can-eat crawfish. So we walked in with excited anticipation and meet a friend who was also excited about finding a good place for good crawfish. We were in for a huge surprise and disappointment.

Before spending $22 on the meals we asked to sample the crawfish and they brought out 3 which were pretty good. So we placed our order and after waiting patiently for an hour my husband asked how much longer it would be before we could get the food. It was brought out within 5 minutes.

Our guest’s crawfish alfredo was bland. My husband and I ate a few crawfish and a few bites of the potato and corn. They tasted completely different from the sample ones. It didn’t taste like there was seasoning on any of it, and not good enough to eat. So he asked to talk with the manager.

A guy in nasty sweatpants, dirty t-shirt, ball cap, and dripping with sweat came out and asked very rudely what the problem was. Another reason to lose an appetite. He later said his name was Cash and he was the owner.

When my husband described to him what I have written above he went nuts. He said he said no one has complained in four f***ing years. Yes, he screamed and cussed in front of his other patrons, including small children. He just couldn’t believe that we didn’t like it. We offered to pay for the drinks since we did consume them, but asked to not pay for the food since it was not worth eating.

He again, got furious and yelled and cursed in front of everyone, so we laid money on the table for the drinks and tried to leave. As we crossed the threshold Cash stormed out after us and called the police saying that we are running out on the tab. So now after waiting for an hour for food we were still starving but couldn't leave because we have to wait on police.

While waiting, a very nice guy- perhaps the manager-, came out to find out what was going on. Cash came out to join us, and when the other guy requested to Cash that we be able to leave since we didn’t eat the food. He started yelling, cursing and screaming. Yes, this is the guy claiming he is the owner.

Hoover police showed up and we explained the story, and the law states if the owner insists we have to pay for what we ordered. So, we did what we had to and paid the bill, but will never be back. I want to urge everyone who reads this, for the sake of your taste buds, wallet, time, and family, please do not go to Jubilee Joe’s, and warn your family and friends.



I_thumb_down jubilee joe's - hoover, AL is not recommended by anna12377

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