I agree jasyjen, it does seem like they are making it more and more where the customer has to do their own then.

But to be honest, I prefer to bag my own groceries!  When they bag, they give me like 30 bags.  When I do it, I can do it in 10-15!  Honestly there's no reason to keep my box of cereal separate from my box of crackers. If there's no bagging person, our cashiers do always help as soon as she's done scanning items, so it's not like they don't want to do it though.

However, with other things I do get annoyed with how much I'm supposed to do.  For example with my bank, I filled out a form to ask a question and the answer I got was that I'll have to call this number and go through the prompts.  They couldn't answer ??  What the heck. 

I'm not saying that it's horrible though, I have noticed a lot of people at stores are willing to help and will walk me around to each item I can't find, HOWEVER - finding these people in the first place can be hard.