cvs photo center

cvs photo center Review


www.cvs.com



Overall 1.50 of 5 view all 4 reviews
 




2009 Reviewer
winstongang
Raleigh, NC

Not happy at all.

1 star rating

Every day computer user, the family photographer, value conscious, a PC user, practical, single mom
Cons
    Site is very slow, Cropped pics, rude employees

JUN
9
2009

I recently heard about CVS photo labs, and thought I would give them a try. I spent about an hour selecting all my favorite digital photos of my kids, and uploaded them to the CVS site. Checkout was a little confusing to me, but a quick call to the customer service line cleared it right up. I submitted my order, and was told that they would be ready by 11 a.m. the next day.

When I picked up my photos, I was in a hurry and didn't have the time to look through all of them right away. Boy, I wish I had! As soon as I flipped through them, it became glaringly obvious that they had cropped ALL of my photos. And not in a helpful way- they cut people completely out of the pictures! I had about 10 copies of the same photo uploaded so I could share the nice posed pic of my kids with friends and family. They cropped it SO close to the sides, and cut my oldest sons head completely off!

I called the store that evening, and spent about 15 minutes trying to explain the situation to an ill-mannered employee. He eventually told me to bring the photos in to the store, and they would reprint them for me. Of course when I did, the photo lab was shut down because the machine was broken (big surprise).

CVS is reprinting the entire order for me, as at least 20 were totally unusable, and the remaing 30 all had problems of some kind. I must say I am not impressed, with the photos and with the service and attitudes of the employees. I would NOT reccomend them, take your photos to Target instead.



I_thumb_down cvs photo center is not recommended by winstongang

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I_comment_shdw24 Comments about winstongang’s Review

 


winstongang wrote on Jun 9, 2009 at 12:31PM

In response to vivasuzi's comment from Jun 9, 2009 at 11:36AM:

Thanks for the info!

vivasuzi wrote on Jun 9, 2009 at 11:36AM

I've learned that all photo sites crop your photos b/c digital cameras take pictures in a weird dimension that doesn't resize well to 4x6. So the best thing to do is to crop your photos to 4x6 yourself before sending them off anywhere to be printed - but of course save the originals too. Good luck with your photos!!