I am a huge Bloomingdales fan. The website can be hard to navigate and does often run slow; however, if you sign up for the rewards program and emails they have great deals on name brand items all the time. They are one of the few places to sell Armani make up as well (Saks does too). They have their own brand of clothing which is usually nice and affordable. Bloomingdales offers free shipping if you spend over a certain price and free shipping and returns no matter how much you spend if you have a loyalist rewards account. Customer service really does stick to the mantra that the customer is a,ways right. They are a,says willing to help, don't need managers to do so, and sometimes will even offer 20% off when there isn't even a sale. Ease of Use The website can use an update. It does occasionsionally run slow and I know it's not my internet speed because it's the on,y website that I consistently have problems with. Also, if you click to look closer at an item and then go back a page it starts all over from the start of the page. The web designer could definitely improve the ease of use. Product Pricing Expensive because it is high end designers but has better prices than saks or other high end department stores. It might have comparable prices to nordstroms. Frequently has friends and family delas.