This DVD/VCR combo was purchased for use at my job. I used it exactly twice and the DVD wouldn't play. When I contacted the company, they suggested that it was inappropriately used and said I could send it back at a cost and pay to have it serviced. I got a flashlight and looked inside the door to find a product part label hanging from the inside. Once I removed it with tweezers, the DVD would play. Three months later, the unit began to shut off exactly 16 seconds into the viewing or recording of a VCR tape. I contacted the company and was told that the product was defective if the power was shutting...