We attempted to sign up for their triple play offer and because it was such a nightmare I ended up cancelling everything I had with them, even previous subscriptions. Their tech was scheduled to arrive between 12:00 and 4:00 to install the phone modem. He did not show up till 6:00 started to install the modem and had problems. He worked till 8:00 pm and said it was too dark and too late. Our internet was now not working and had been before but we could use our phone. He said he would have them send someone else out to finish up.
A week went by without another tech showing up and no call...read full review »