I received this phone for my 21st birthday. The phone I had before was a dinosaur, so as expected, I was thrilled to upgrade. I haven't had a problem with this phone. It's great because I can get on the web, listen to music, watch tv/video, etc while waiting for class. The gps feature is perfect for me. I love how I can search for businesses and then it will direct me there with the navigation. Can't go wrong with this phone. The only thing some may not like, is that you need good light for the camera. I don't mind it at all, don't use it for pictures, that's what my digital cam is for.