We needed a Bosch because it was the only model we could find that didn't have the detergent going in a drawer on the front.  In our new house, the closet door blocks access to a pull out drawer and the Bosch had the detergent going in the top.  We thought we had found a solution to being able to stay with front loader machines, which we like, but unfortunately there are lots of problems with the Bosch (and it's the top of the line model).  It does not balance well and shakes violently.  The front door of the washer and dryer won't stay open while you load/unload clothes, they just swing shut...