user1Port Orange, FL

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    user1's Reviews

    Northwest Airlines

    Northwest Airlines
    1 star rating
    budget conscious traveler, love to travel

    JUL
    14
    2008
    HORRIBLE COMPANY!!!! 

    Took a flight from Omaha, Nebraska to Baltimore, Maryland (home at the time):

    After a major accident on an interstate prevented me from arriving to the airport on time for my flight, the gate agents refused to put me (and aparently 150 other passengers) on a later flight without first charging a "mandatory" $100 change fee.  I ended up paying the fee, and was put on a flight out the next morning.  I wasn't home, so I had to get a hotel in another city ($200/night).  The next morning, I boarded my flight, and sat on a non-airconditioned plane on the flight line for 3 hours! ...
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