upsetAldie, VA

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    upset's Reviews

    Verizon FiOS Internet Service

    Verizon FiOS Internet Service
    1 star rating
    Good product, WORST CUSTOMER SERVICE EVER.
    a pet owner, Every day computer user, I believe in honesty, not rich

    MAR
    28
    2008
    Verizon FiOs has been a great product. However the customer support is so horrible that when I move I will not be taking the FiOs with me. The price of the bad support is higher than the quality of the product. Which is dissapointing. FiOs has been great for me, it's fast, and looks good. Everytime I need support every person I talk to tells me something different, and everytime i set up an appointment they get cancelled with out my asking or the service team never shows up. The following quotes were all from seperate conversations with a different support person each time.

    "oh, we'll mail you a...     read full review »

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    every day computer user, i believe in honesty, not rich, pet owner
    1 member whose contributions I like and trust.
    Jolie
    Chicago, IL

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