Sony Walkman W 580I Cell phone. My daughter got this phone and loved the look. It's sleek, pocket sized, and attractive looking. The music player is easy to use, and sound great with the headphones it comes with. But those qualities cannot carry over to the poor quality this phone was made with.

 After having it only 3 weeks the keypads began cracking....and cracking... The colored lights that go off when the phone rings ceased to work. We called our service provider and complained about the keys and they sent out a new one. With in the week she had it the keys began cracking again! Also the...