I have had the Instinct for about a month now and had the upstage before, I thought i was not going to like the touch screen because of the small keyboard but it is easy and very efficient, there are different features that you can use with your texting, browsing and calling people. I really like the idea that unless you delete the text messages they stay there even if its a week ago the whole conversations with that person is on your phone. Really like the ability to be able to watch the 80's videos and see different channels clearly.