this phone is horrible... sorry but after going through 3 of these phones (the friendly people at verizon know me well) it doesnt get any better. the front part cracks so easily... and then they have many glitches... at least mine has. its ridiculous. and now my main screen has quit working... wow. its very upsetting. my parents have the free phones and i paid extra for this one and theirs is working and mine has broken like 12 times... just dont buy this phone. seriously.